Company Description

Hi! We’re UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you..

As our new Telecoms Commercial Analyst, you’ll be the analytical heartbeat of our telecoms team. In a nutshell, this role is all about making our broadband and mobile services a commercial success—using smart data analysis to help us shape pricing, spot growth opportunities, and tackle day-to-day commercial challenges. You’re curious, proactive, and love asking “why” to help us look past the obvious and drive growth. You’ve got a real hands-on, can-do attitude, meaning you’re just as happy sorting out operational tasks and quick commercial queries as you are diving deep into a spreadsheet. You’re a natural at turning tricky, complex numbers into simple, clear ideas that anyone can understand, and you thrive when working with a team to solve everyday commercial puzzles.

Job Description

We Deliver Impact. What you’ll get up to at Utility Warehouse…

In this role, you’ll help us shape the future of our broadband and mobile deals, helping us make decisions that directly benefit our customers’ pockets.

Here is what you’ll do:

• Track performance:  Keep a close eye on how our broadband and mobile services are performing day-to-day. You’ll dig into the data to spot key trends, flag any drivers of growth or sudden risks, and turn raw numbers into clear, actionable insights for our regular trading reviews so the business always knows what’s driving our performance.
• Support big decisions: Work closely with our Marketing and Product teams to shape and support exciting campaigns and customer offers. You’ll help pull the data to validate new campaign ideas, model their expected performance, and track the real-world results so we know exactly what hits the mark.
• Build pricing and packages: Help us model and build new bundle ideas with our Finance colleagues to make sure they’re a no-brainer for customers.
• Watch the market: Keep tabs on competitor pricing and deals so we always stay one step ahead.
• Tackle exciting projects: Help with everything from new product launches to customer migrations and daily operational challenges.

Here’s what your onboarding journey looks like over your first 90 days:

• Days 1–30 (Understand & Learn): Ground yourself in UW’s unique multi-service model, master our core telecoms metrics, get comfortable with our databases, and complete a competitor audit.
• Days 31–60 (Collaborate & Support): Take the lead on compiling our weekly trading reviews, measure our latest marketing campaigns, and collaborate with Finance on pricing models.
• Days 61–90 (Contribute & Own): Autonomously lead key project workstreams, present your insights to stakeholders, and run a proactive deep-dive into a data trend of your choice.

Your team and the people you will work with…

You’ll be joining our lively Commercial Telecoms team, working side-by-side with our Telecoms Commercial Manager. This isn’t about sitting alone in a silo; you’ll be a key partner across the wider business, working regularly with Marketing, Finance, Data and Product. Your team’s purpose is to make sure our broadband and mobile services are a roaring success, turning raw numbers into smart, simple ideas that everyone can act on.

Qualifications

• 1 to 2 years of experience in a commercial or analytical role, ideally within telecoms, utilities, or another subscription-based business model.
• A data-driven mindset – you love diving into numbers to investigate performance, crack business problems, and uncover commercial truths.
• Superb Excel skills – spreadsheets are a doddle for you! If you already know your way around SQL and Looker, that’s brilliant (if not, we’ll teach you!), and you’re keen to play with AI tools to supercharge and speed up your analysis.
• An adaptable, hands-on attitude – you are highly capable with complex data but just as happy rolling up your sleeves to handle quick operational tasks or ad hoc commercial queries.
• Great communication & collaboration – you can easily translate technical data insights into clear, actionable ideas for non-technical stakeholders, and you’re confident working cross-functionally with friendly teams across Commercial, Marketing, Finance, and Product to challenge assumptions and make things happen.

Additional Information

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

• An industry benchmarked salary. We’ll share it during your first conversation.
• Performance bonus: An annual discretionary bonus ranging from 15-40%.
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
• Electric Car salary sacrifice scheme through Tusker
• Discount on our services and you’ll also get access to 100s of rewards and discounts through Perkbox
• A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
• Family-friendly policies, designed to help you and your family thrive.
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP. Our wellbeing app Unmind supports your mental health.
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop your career journey through learning, coaching and new experiences

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

About the role

As an Insights Analyst supporting Chime’s Trust & Safety Pillar at OMX, you will play a criticalx role in strengthening the integrity of our platform by delivering deep analytical insights across Dispute Operations, Fraud Operations, Product Management, Engineering, and Risk. Your work will directly influence how Chime protects members, drives operational efficiency and resilience, reduces losses, and prevents abuse.

In this highly visible role, you will partner closely with Fraud Ops, Disputes Ops, Risk, Product, and Engineering teams to diagnose emerging risks, quantify operational impacts, and develop recommendations that improve decision accuracy, automation effectiveness, and operational performance.

You will bring strong analytical rigor, exceptional communication skills, and the ability to translate complex data signals into clear, actionable insights for senior leaders. This role requires a strategic thinker who can proactively identify gaps, drive analytical frameworks, and ensure cross-functional alignment in a rapidly evolving Trust & Safety environment.

The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Analytics & Root-Cause Identification
  • Translate complex data signals into root-cause narratives and actionable operational or product recommendations.
  • Define success metrics, KPIs, monitoring frameworks, and develop predictive analytics mechanisms for Disputes and Fraud Ops.
  • Build enhanced metric and KPI frameworks that help identify emerging trends, performance shifts, and anomalies across Fraud Ops and Dispute Ops.
  • Conduct in-depth workflow and lifecycle analyses—such as examining interaction patterns, segment behaviors, and before/after performance changes—to identify friction points, root causes, and opportunities to improve Trust & Safety processes.
• AI-Enabled Automation & Decisioning
  • Partner with Product, Engineering, Fraud Strategy, and Ops to evaluate and improve AI-enabled workflows, including automated decisioning, classification models, and agent augmentation tools.
  • Analyze model outputs, false positives/negatives, and decision accuracy to recommend enhancements.
  • Measure operational and member impact of automation changes and support the design of new AI features (e.g., routing logic, contact summarization, anomaly detection).
• Experimentation & Evaluation
  • Design and evaluate A/B tests, policy changes, rule deployments, workflow adjustments, and operational interventions.
  • Surface statistically robust insights to inform go/no-go decisions and rollout strategies.
  • Develop sizing models that quantify the operational, financial, and member impact of proposed policy, workflow, or automation changes, providing clear forecasts that support data-driven rollout decisions.
• Executive Communication & Storytelling
  • Create concise, executive-level summaries that distill investigations into clear narratives with quantified impacts and recommended next steps.
  • Present Trust & Safety insights to senior leadership across Operations, Risk, Product, and Engineering.
• Cross-Functional Alignment & Leadership
  • Work closely with Operations, Risk, Product, and Engineering to ensure shared understanding of problems and alignment on solutions.
  • Proactively communicate progress, updates, timelines, and risks across stakeholders.
  • Help drive clarity in ambiguous environments, especially during live issues and emerging operational events.

To thrive in this role, you have

• Technical Skills

  • Bachelor’s degree in a quantitative field (Statistics, Data Science, Economics, Mathematics, Computer Science, Engineering).
  • 5+ years in analytics, ideally in Trust & Safety, Fraud, Risk, or Support Operations.

  Advanced SQL skills (complex joins, window functions, CTEs).

  • Proficiency in Python or R for experimentation, modeling, and data analysis.
  • Strong understanding of statistics, causal inference, experiment design, and anomaly detection.
  • Experience analyzing automation systems, risk models, or ML-driven workflows is a plus.
  • Experience with BI tools such as Looker or Mode.

• Domain Expertise

  • Experience in fintech, digital banking, payments, fraud, or Trust & Safety environments.
  • Experience evaluating or supporting AI/ML systems, including monitoring false positives/negatives and model performance.
  • Ability to break down ambiguous issues into structured analytical frameworks.
  • Strong understanding of how product, operations, and engineering intersect in Trust & Safety domains.

• Communication & Leadership

  • Outstanding written and verbal communication skills, especially in synthesizing complex topics for executives.
  • Proven track record of taking end-to-end ownership of cross-functional initiatives.

  Ability to drive alignment and decision-making across teams.

  • Mindset of strong ownership and urgency, proactive communication, and a bias toward action and clarity.

#LI-MM1 #LI-Remote

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential.

We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people’s trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren’t just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don’t—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

About the role

As an Insights Analyst supporting Chime’s Trust & Safety Pillar at OMX, you will play a criticalx role in strengthening the integrity of our platform by delivering deep analytical insights across Dispute Operations, Fraud Operations, Product Management, Engineering, and Risk. Your work will directly influence how Chime protects members, drives operational efficiency and resilience, reduces losses, and prevents abuse.

In this highly visible role, you will partner closely with Fraud Ops, Disputes Ops, Risk, Product, and Engineering teams to diagnose emerging risks, quantify operational impacts, and develop recommendations that improve decision accuracy, automation effectiveness, and operational performance.

You will bring strong analytical rigor, exceptional communication skills, and the ability to translate complex data signals into clear, actionable insights for senior leaders. This role requires a strategic thinker who can proactively identify gaps, drive analytical frameworks, and ensure cross-functional alignment in a rapidly evolving Trust & Safety environment.

The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Analytics & Root-Cause Identification
  • Translate complex data signals into root-cause narratives and actionable operational or product recommendations.
  • Define success metrics, KPIs, monitoring frameworks, and develop predictive analytics mechanisms for Disputes and Fraud Ops.
  • Build enhanced metric and KPI frameworks that help identify emerging trends, performance shifts, and anomalies across Fraud Ops and Dispute Ops.
  • Conduct in-depth workflow and lifecycle analyses—such as examining interaction patterns, segment behaviors, and before/after performance changes—to identify friction points, root causes, and opportunities to improve Trust & Safety processes.
• AI-Enabled Automation & Decisioning
  • Partner with Product, Engineering, Fraud Strategy, and Ops to evaluate and improve AI-enabled workflows, including automated decisioning, classification models, and agent augmentation tools.
  • Analyze model outputs, false positives/negatives, and decision accuracy to recommend enhancements.
  • Measure operational and member impact of automation changes and support the design of new AI features (e.g., routing logic, contact summarization, anomaly detection).
• Experimentation & Evaluation
  • Design and evaluate A/B tests, policy changes, rule deployments, workflow adjustments, and operational interventions.
  • Surface statistically robust insights to inform go/no-go decisions and rollout strategies.
  • Develop sizing models that quantify the operational, financial, and member impact of proposed policy, workflow, or automation changes, providing clear forecasts that support data-driven rollout decisions.
• Executive Communication & Storytelling
  • Create concise, executive-level summaries that distill investigations into clear narratives with quantified impacts and recommended next steps.
  • Present Trust & Safety insights to senior leadership across Operations, Risk, Product, and Engineering.
• Cross-Functional Alignment & Leadership
  • Work closely with Operations, Risk, Product, and Engineering to ensure shared understanding of problems and alignment on solutions.
  • Proactively communicate progress, updates, timelines, and risks across stakeholders.
  • Help drive clarity in ambiguous environments, especially during live issues and emerging operational events.

To thrive in this role, you have

• Technical Skills

  • Bachelor’s degree in a quantitative field (Statistics, Data Science, Economics, Mathematics, Computer Science, Engineering).
  • 5+ years in analytics, ideally in Trust & Safety, Fraud, Risk, or Support Operations.

  Advanced SQL skills (complex joins, window functions, CTEs).

  • Proficiency in Python or R for experimentation, modeling, and data analysis.
  • Strong understanding of statistics, causal inference, experiment design, and anomaly detection.
  • Experience analyzing automation systems, risk models, or ML-driven workflows is a plus.
  • Experience with BI tools such as Looker or Mode.

• Domain Expertise

  • Experience in fintech, digital banking, payments, fraud, or Trust & Safety environments.
  • Experience evaluating or supporting AI/ML systems, including monitoring false positives/negatives and model performance.
  • Ability to break down ambiguous issues into structured analytical frameworks.
  • Strong understanding of how product, operations, and engineering intersect in Trust & Safety domains.

• Communication & Leadership

  • Outstanding written and verbal communication skills, especially in synthesizing complex topics for executives.
  • Proven track record of taking end-to-end ownership of cross-functional initiatives.

  Ability to drive alignment and decision-making across teams.

  • Mindset of strong ownership and urgency, proactive communication, and a bias toward action and clarity.

#LI-MM1 #LI-Remote

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential.

We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people’s trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren’t just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don’t—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Headquarters: Remote
URL: https://www.toptal.com/

Job Description

We are seeking a Marketing Data Scientist to support and enhance internally built marketing ROI and analytics platform. This role focuses on analyzing marketing effectiveness, optimizing ad spend, and building scalable data science solutions using Python and statistical modeling techniques. The ideal candidate will have experience working with time series data, marketing analytics, and modern Python data science libraries, along with strong software engineering fundamentals.

Tasks & Responsibilities

• Develop and maintain marketing ROI and analytics models
• Analyze marketing and sales data to measure channel performance and advertising effectiveness
• Partner with business stakeholders to address questions, review model outputs, and identify key business drivers behind marketing performance results
• Work with Bayesian and linear models to evaluate marketing contribution and ROI
• Support and improve Streamlit-based applications used for reporting and visualization
• Build scalable Python-based data workflows and analytical tools
• Export and manage reporting outputs using Excel and related formats
• Collaborate with engineering and cross-functional teams to improve code quality and maintainability
• Work within AWS environments including S3 and EC2
• Monitor applications and workflows using DataDog

Engagement highlights:

• Immediate contribution to a live ML application with clear ownership
• Deep collaboration with domain experts and applied data teams
• Opportunities to apply and grow expertise in both model development and deployment workflows
• Overlap till 3pm CST needed

Requirements

Required Skills

• Strong Python programming experience
• Experience with:
• Pandas
• NumPy
• PyTest
• Streamlit
• Experience working with time series data
• Understanding of statistical modeling techniques including Bayesian and linear models
• Knowledge of software engineering best practices
• Experience with AWS services such as S3 and EC2

Nice to Have

• Experience with Marketing Mix Modeling (MMM)
• Experience in marketing analytics or ad-tech environments
• Familiarity with ROI optimization and attribution modeling
• Exposure to DataDog or similar monitoring tools
• Spanish proficiency is a plus

To apply: https://weworkremotely.com/remote-jobs/toptal-marketing-data-scientist

General information Requisition # R67858 Locations USA-VA-Ashburn Posting Date 05/22/2026 Security Clearance Required Public Trust/Suitability Remote Type Fully Remote Time Type Full time Description & Requirements Unlock the secrets of...

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We have been building the world’s most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We’re committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

Why we’re hiring:

WPP is the world’s leading creative transformation company. Our Enterprise Data Group (EDG) sits at the heart of WPP’s global intelligence infrastructure, empowering HQ and the wider WPP network with the data insights needed to drive strategic decision-making at scale.

As we continue to invest in our data capabilities, we are looking for a talented and passionate BI Developer to join our growing team and help shape the future of business intelligence across one of the world’s most iconic organisations.

Reporting directly to the Head of Data Experience, WPP Enterprise Data Group, this is a high-impact role where you will design, develop, and maintain world-class business intelligence reports and dashboards used by senior stakeholders across WPP’s global network.

You will be a key bridge between complex data ecosystems and the people who rely on clear, actionable insights to make critical business decisions. This is not just a technical role — it’s an opportunity to champion data literacy, elevate visual storytelling, and drive meaningful change through the power of data.

What you’ll be doing:

Dashboard Design & Development

• Translate complex business requirements into intuitive, visually compelling BI dashboards and reports that deliver actionable insights
• Create wireframes, prototypes, and proof-of-concepts aligned with stakeholder requirements, ensuring adherence to best practices, branding guidelines, and accessibility standards.
• Develop custom visuals where native BI functionality does not meet business needs
• Maintain quality control standards across your own and the team’s projects, ensuring deliverables meet benchmarks before being shared with stakeholders.
• Enable the successful introduction of AI/LLM tools by preparing and structuring data effectively, demonstrating a strong understanding of the overall data model, and providing clear guidance so end users can interact with it confidently.

Data Modelling & Engineering Collaboration

• Design robust, scalable data models that underpin reliable and performant reporting solutions
• Partner with the Engineering team to identify, ingest, and validate data sources required to meet reporting requirements
• Apply strong knowledge of ETL processes, data warehousing, and data modelling to ensure data integrity and consistency
• Leverage Power Query, Power Pivot, DAX, and the broader Power Platform to build efficient, maintainable solutions

Infrastructure, Security & Governance

• Implement and maintain row-level security (RLS) and application-layer security models to ensure appropriate data access controls
• Manage and monitor scheduled data refreshes, proactively resolving issues to ensure dashboards always reflect the latest available data
• Maintain and continuously improve the BI infrastructure, ensuring stability, performance, and scalability
• Apply and enforce access and security best practices across all solutions

Integration & Innovation

• Integrate BI reports into third-party applications using embedded analytics, BI Service (SaaS), and APIs
• Lead or assist in migrating legacy BI platforms to current ones, ensuring smooth transitions with minimal disruption.
• Continuously monitor the BI roadmap and broader landscape to identify opportunities to adopt new features, tools, and best practices

Stakeholder Engagement & Training

• Engage proactively with business stakeholders across WPP to gather, validate, and refine requirements, facilitating workshops and engagement sessions as needed
• Assess feasibility and suggest appropriate or alternative solutions as needed.
• Deliver effective end-user training on dashboard usage, data interpretation, and data-driven decision-making
• Champion data and visual analytics literacy across the department, educating both technical and non-technical team members
• Collect ongoing feedback on dashboard effectiveness and drive a culture of continuous improvement

Collaboration & Communication

• Work as an integral part of a cross-functional team alongside UX Architects, Business Owners, Product Managers, Content Strategists, and Engineering Teams
• Collaborate with the team to achieve optimal outcomes and provide support whenever needed.
• Translate complex datasets into clear, compelling narratives tailored for audiences at all levels, including C-suite stakeholders
• Maintain a strategic perspective while managing multiple concurrent deliverables and priorities

What you’ll need:

Area

Requirement

BI Tools

2 – 4 years of hands-on development experience in PowerBI, Tableau or any other BI tools

DAX

Proficient in writing complex DAX queries and expressions

SQL

Strong SQL skills for data extraction, transformation, and analysis

Azure

Solid understanding of the Azure data ecosystem (Azure SQL, Synapse Data Factory, etc.)

Databricks

Understanding of the Databricks platform UI, and skills in designing interactive BI dashboards

AI/LLM

Pinpoint common stakeholder questions, collect relevant data, and provide straightforward instructions for AI readiness.

Power Platform

Expertise across Power Query, Power Pivot, Power Automate, Power View, and the broader Power Platform

Security

Ability to implement RLS and understand application security layer models in P

Back-End

Experience with BI Report Server and back-end infrastructure management

Integration

Experience integrating BI via embedded analytics or REST APIs

Data Modelling

Strong understanding of data warehousing, data modelling, and ETL principles

Migration

Proven experience migrating from other BI platforms (e.g., Tableau, Qlik) to Power BI

Visualisation

Experience producing advanced static visualisations and infographic products for business intelligence

Design Tools

Proficiency in design tools such as Adobe XD or Adobe Creative Cloud

Skills & Competencies

Technical

• Deep expertise in Power BI custom visual development
• Strong grasp of design principles for visual analytics and data storytelling
• Proficient in Microsoft Office, with advanced Excel skill
• Familiarity with other BI tools (e.g., Tableau) is advantageous
• Experience in SQL and Databricks

Professional

• Good verbal and written communication skills, with the ability to convey complex data simply and effectively
• Comfortable presenting to and engaging with senior and executive-level stakeholders
• Strong organisational skills with the ability to manage multiple workstreams simultaneously
• Analytical mindset with outstanding attention to detail — understanding that precision at every step prevents downstream issues
• Ability to balance competing stakeholder opinions and navigate ambiguity to deliver the best outcomes for the project
• Demonstrates steady performance under stress and reliably delivers results within demanding timeframes.

Personal Qualities

• A natural curiosity and passion for data, technology, and continuous learning
• Demonstrate a positive attitude toward work while taking ownership and accountability for delivering results and meeting deadlines
• A collaborative team player who thrives in a cross-functional, fast-paced environment
• Strategic thinker who can zoom out to see the bigger picture while executing at the detail level
• Self-motivated and proactive — always looking for ways to improve processes and solutions

Who you are:

You’re open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You’re optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You’re extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we’ll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

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Why FleishmanHillard?

We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.

We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.

The team

Within TRUE Global Intelligence (TGI), we are passionate about using research, data and information to uncover insights that are critical to understanding people, sectors, the media, businesses and markets. Our clients not only look to us to help provide them with business-critical answers for today, but to use this knowledge to innovate and plan for the future.

We’re a friendly, hard-working and curious team of researchers and analysts from a wide range of backgrounds. We conceive and deliver both research, measurement and evaluation strategies for clients and teams across the agency.

Our mission is to put intelligence at the heart of all that the agency delivers. We work across the agency’s entire client portfolio, providing research, analytics and intelligence services focused on corporate reputation, brand marketing, patient awareness, stakeholder engagement, tech innovation, B2B sales and product launches.

Role overview

This role is all about making sense of social and digital data to help clients understand what’s actually happening with their audiences and content. You’ll be pulling together insights from multiple projects, cleaning data, running analysis through various social intelligence tools, and spotting trends that matter. The job involves building reports and presentations that tell a clear story with real recommendations clients can actually use, then presenting those findings to stakeholders and eventually clients themselves. You’re managing multiple workstreams and making sure everything’s consistent and accurate, while also being proactive about flagging any issues around timelines, budgets, or data quality. Essentially, you’re the bridge between raw data and actionable insights, helping teams understand audience behaviour, platform opportunities, and what’s emerging in the cultural landscape that could impact their strategies.

You’ll spend your time

• Analysing social and digital data to uncover content, audience, industry and cultural insights.
• Building clear, client-ready reports and presentations with compelling narratives and actionable recommendations.
• Managing data collection, cleaning and analysis across multiple projects and workstreams.
• Using a range of social intelligence and analytics tools to support reporting and measurement.
• Applying research and measurement methodologies to answer client business questions.
• Presenting findings and trends confidently to internal stakeholders and, eventually, clients.
• Identifying emerging platform trends, audience behaviours and opportunities relevant to client challenges.
• Ensuring analytical quality, accuracy and consistency across deliverables
• Flagging timeline, budget or data quality risks proactively

About you

• Experience in social marketing analytics, digital analytics or communications measurement
• Experience working with B2B clients is ideal, but not essential.
• Excellent business writing and reporting skills, with the ability to turn data into clear, strategic narratives.
• Hands-on experience with Sprinklr Analytics (Marketing and Social modules essential).
• Experience working with earned and owned social measurement frameworks.

Technical & Analytical Skills

• Experience using social listening, audience and measurement platforms such as Talkwalker, Brandwatch, NewsWhip, Tubular, Audiense, StatSocial or Tagger (Sprout Social).
• Strong understanding of social media platforms including LinkedIn, Instagram, TikTok, YouTube and Facebook, including platform analytics, algorithms, and content performance metrics.
• Experience writing Boolean queries and extracting social, digital or media data.
• Proficiency in Excel, PowerPoint, Google Sheets and Google Slides.
• Familiarity with LLMs and AI tools such as ChatGPT, Claude or Gemini.

If this sounds like you, we’d love to hear from you!

What we offer you:

• A warm and friendly team with a fantastic portfolio of global and UK clients
• A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
• Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US.
• A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
• Flexibility. We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
• Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
• Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
• Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
• A Career Guardian Scheme for underrepresented talent and mentorship opportunities
• Pro-bono comms, volunteer opportunities and personal charity matching
• 25 days of holiday plus a day off on your birthday (or that of your child), plus all days between Christmas and New Year and a buy-back scheme for those who want more.
• 6-12 week sabbaticals!
• BUPA medical cover – including 24⁄7 virtual GP, funded eye tests, fertility, and menopause support.
• Permanent Health Insurance
• Employee Assistance Programme (EAP)
• Generous Pension contributions, personal finance clinics and Life Assurance
• Discounted gym membership and FHeel Well reimbursement
• Cycle2Work scheme and season ticket loans
• Generous parental leave and emergency childcare provision
• Passion Project Grants – funding for your passions outside of work
• Retail, dinner or spa vouchers for key milestones
• Omnicom employee discounts across a variety of high-street retail, travel and entertainment venue

We will always treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.

W e treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website .

Apologies in advance but due to the high volume of applications we receive we are unable to respond to every application individually.

#LI-Hybrid

Company Description

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Analyst, People Analytics & Reporting (PA&R) position supports the design, implementation, maintenance, and enhancement of our Power BI dashboard solutions used by HR and senior leaders, while helping to evolve those BI products into agentic, AI-enabled solutions that deliver automated insights and workflows. This role serves as a subject matter expert on Power BI, Snowflake, and core people data, partnering closely with PA&R Consulting, the Data & Analytics team, other IT counterparts, and Global HR to deliver accurate, secure, and actionable insights. The role will also help define and operationalize how AI is orchestrated across People Analytics use cases (e.g., prompt-based experiences, governed self-service, and automation), and will partner with technical teams to ensure our data architecture, semantic layers, and models are updated and maintained to provide accurate, trustworthy automated insights. This role also supports system testing and ongoing enhancements, while providing training, guidance, and backup support for analytics requests. Additionally, it involves participation in BW & Back-End SAP reporting, troubleshooting, and assisting with special projects as needed.

Here you can:

• Maintain expertise in systems (SAP HCM, Business Objects, Power BI), data processes, diverse employee populations, and security to enable accurate reporting & metrics
• Maintain expertise in PA&R dashboards, Snowflake datasets, and Power BI environments, including data definitions, calculated fields, and security configuration.
• Support leadership team by providing key data for critical business activities in a timely and accurate manner
• Support the evolution of People Analytics dashboards toward AI‑assisted and automated insight generation, reducing dependency on manual dashboard builds where appropriate
• Assist in identifying opportunities where prompt‑based analytics can complement or replace manual dashboard builds, improving speed to insight while maintaining analytical rigor
• Explore, design, and test prompt engineering techniques to enable more intuitive, self‑service access to People Analytics insights through AI‑assisted tools and natural‑language query interfaces.
• Support processes that ensure all prompt‑driven analytics solutions align with data governance, security, and privacy standards and regulations
• Design and build custom dashboards in Power BI to fulfill requests and inquiries from HR Leadership
• Identify opportunities to operationalize custom dashboards or ad-hoc analytics that transition into re-useable dashboards through close partnerships with PA&R Consulting, HR Business Partners, and other key stakeholders
• Support end-to-end project management including requirements gathering, creating intake tickets, partnering with developers, and testing
• Use a structured approach to requirements‑gathering, identifying gaps, dependencies, and potential data quality issues—while clearly communicating impacts back to stakeholders
• Support processes that ensure proper documentation and alignment with data governance processes for new builds or changes to existing processes and dashboards
• Lead change management communications, documentation, and training plans required for impacted end-users, including identifying required updates or generating new guides where required
• Maintain Snowflake configurations and manual uploads
• Maintain custom dashboards
• Develop and maintain a library of standardized prompts, templates, and best practices to support consistent, scalable self‑service dashboard and insight generation.
• Support quarterly audits to PA&R maintained dashboards, including security provisions & usage
• Support for day-to-day Power BI dashboard end-user queries and troubleshooting
• Serve as a SME and consultative partner for Power BI dashboards by interpreting business questions, challenging assumptions when needed and identifying additional partnerships required to address requests
• Serve as the SME for the IT counterparts related to the data in SAP to help guide on requirements/fixes/issues
• Develop and maintain productive working relationships with Business Unit HR client groups, Finance, Legal, Compliance, etc. and with our parent company, Comcast
• Support projects that may require the integration of new reports, tools, functionality in the various Reporting environments, as needed (BW/SAP)

Qualifications

Here you’ll need:

• Bachelor’s Degree in business, computer science, psychology, other related degree with a focus on data analysis/critical thinking
• 1+ year of experience in data handling (e.g. report writing, data analysis, research, etc.) and using Power BI, Tableau or other Business Intelligence tool
• Experience providing SAP Business Objects or related data warehouse system support (e.g. troubleshooting, testing, etc.)
• Exceptional proficiency with Microsoft Office Suite, including Excel and PowerPoint.

What we’ll look for:

• Experience with HR Data Systems
• Experience with Power BI & Snowflake
• Knowledge of HR practices, organizational models, and processes associated with the employee lifecycle
• Solid ability to compile and analyze data
• Experience programming and building scripts (e.g. using SQL or Python) to combine and interrogate structured and unstructured data sets
• Exceptional understanding of how LLMs and AI‑assisted analytics tools generate results, including limitations, bias considerations, and data‑grounding concepts.
• Experience or demonstrated aptitude in prompt engineering, including crafting, testing, refining, and documenting prompts to produce accurate and repeatable analytical outputs that align with business reality.
• Curiosity and comfort with experimentation, iteration, and continuous learning as AI‑enabled analytics capabilities evolve
• Commitment to maintaining confidentiality of data
• Effective written and verbal communication skills including ability to explain data and metrics to non-technical audiences
• Demonstrate strong communication skills by asking targeted, clarifying questions to fully understand reporting/analytics needs and translate vague or incomplete requests into well‑defined, actionable requirements.
• Solid decision-making skills and ability to use professional judgement
• Proven critical-thinking skills to evaluate data quality, interpret complex reporting requirements, and translate ambiguous business needs into clear, actionable reporting solutions
• Excellent attention to detail; ability to work effectively and accurately under pressure to meet deadlines
• Flexibility and adaptability in performing work duties
• Work as a member of a team

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Why FleishmanHillard?

We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.

We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.

The team

Within TRUE Global Intelligence (TGI), we are passionate about using research, data and information to uncover insights that are critical to understanding people, sectors, the media, businesses and markets. Our clients not only look to us to help provide them with business-critical answers for today, but to use this knowledge to innovate and plan for the future.

We’re a friendly, hard-working and curious team of researchers and analysts from a wide range of backgrounds. We conceive and deliver both research, measurement and evaluation strategies for clients and teams across the agency.

Our mission is to put intelligence at the heart of all that the agency delivers. We work across the agency’s entire client portfolio, providing research, analytics and intelligence services focused on corporate reputation, brand marketing, patient awareness, stakeholder engagement, tech innovation, B2B sales and product launches.

Role overview

This role is all about making sense of social and digital data to help clients understand what’s actually happening with their audiences and content. You’ll be pulling together insights from multiple projects, cleaning data, running analysis through various social intelligence tools, and spotting trends that matter. The job involves building reports and presentations that tell a clear story with real recommendations clients can actually use, then presenting those findings to stakeholders and eventually clients themselves. You’re managing multiple workstreams and making sure everything’s consistent and accurate, while also being proactive about flagging any issues around timelines, budgets, or data quality. Essentially, you’re the bridge between raw data and actionable insights, helping teams understand audience behaviour, platform opportunities, and what’s emerging in the cultural landscape that could impact their strategies.

You’ll spend your time

• Analysing social and digital data to uncover content, audience, industry and cultural insights.
• Building clear, client-ready reports and presentations with compelling narratives and actionable recommendations.
• Managing data collection, cleaning and analysis across multiple projects and workstreams.
• Using a range of social intelligence and analytics tools to support reporting and measurement.
• Applying research and measurement methodologies to answer client business questions.
• Presenting findings and trends confidently to internal stakeholders and, eventually, clients.
• Identifying emerging platform trends, audience behaviours and opportunities relevant to client challenges.
• Ensuring analytical quality, accuracy and consistency across deliverables
• Flagging timeline, budget or data quality risks proactively

About you

• Experience in social marketing analytics, digital analytics or communications measurement
• Experience working with B2B clients is ideal, but not essential.
• Excellent business writing and reporting skills, with the ability to turn data into clear, strategic narratives.
• Hands-on experience with Sprinklr Analytics (Marketing and Social modules essential).
• Experience working with earned and owned social measurement frameworks.

Technical & Analytical Skills

• Experience using social listening, audience and measurement platforms such as Talkwalker, Brandwatch, NewsWhip, Tubular, Audiense, StatSocial or Tagger (Sprout Social).
• Strong understanding of social media platforms including LinkedIn, Instagram, TikTok, YouTube and Facebook, including platform analytics, algorithms, and content performance metrics.
• Experience writing Boolean queries and extracting social, digital or media data.
• Proficiency in Excel, PowerPoint, Google Sheets and Google Slides.
• Familiarity with LLMs and AI tools such as ChatGPT, Claude or Gemini.

If this sounds like you, we’d love to hear from you!

What we offer you:

• A warm and friendly team with a fantastic portfolio of global and UK clients
• A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
• Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US.
• A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
• Flexibility. We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
• Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
• Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
• Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
• A Career Guardian Scheme for underrepresented talent and mentorship opportunities
• Pro-bono comms, volunteer opportunities and personal charity matching
• 25 days of holiday plus a day off on your birthday (or that of your child), plus all days between Christmas and New Year and a buy-back scheme for those who want more.
• 6-12 week sabbaticals!
• BUPA medical cover – including 24⁄7 virtual GP, funded eye tests, fertility, and menopause support.
• Permanent Health Insurance
• Employee Assistance Programme (EAP)
• Generous Pension contributions, personal finance clinics and Life Assurance
• Discounted gym membership and FHeel Well reimbursement
• Cycle2Work scheme and season ticket loans
• Generous parental leave and emergency childcare provision
• Passion Project Grants – funding for your passions outside of work
• Retail, dinner or spa vouchers for key milestones
• Omnicom employee discounts across a variety of high-street retail, travel and entertainment venue

We will always treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.

W e treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website .

Apologies in advance but due to the high volume of applications we receive we are unable to respond to every application individually.

#LI-Hybrid

Why FleishmanHillard?

We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.

We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.

The team

Within TRUE Global Intelligence (TGI), we are passionate about using research, data and information to uncover insights that are critical to understanding people, sectors, the media, businesses and markets. Our clients not only look to us to help provide them with business-critical answers for today, but to use this knowledge to innovate and plan for the future.

We’re a friendly, hard-working and curious team of researchers and analysts from a wide range of backgrounds. We conceive and deliver both research, measurement and evaluation strategies for clients and teams across the agency.

Our mission is to put intelligence at the heart of all that the agency delivers. We work across the agency’s entire client portfolio, providing research, analytics and intelligence services focused on corporate reputation, brand marketing, patient awareness, stakeholder engagement, tech innovation, B2B sales and product launches.

Role overview

This role is all about making sense of social and digital data to help clients understand what’s actually happening with their audiences and content. You’ll be pulling together insights from multiple projects, cleaning data, running analysis through various social intelligence tools, and spotting trends that matter. The job involves building reports and presentations that tell a clear story with real recommendations clients can actually use, then presenting those findings to stakeholders and eventually clients themselves. You’re managing multiple workstreams and making sure everything’s consistent and accurate, while also being proactive about flagging any issues around timelines, budgets, or data quality. Essentially, you’re the bridge between raw data and actionable insights, helping teams understand audience behaviour, platform opportunities, and what’s emerging in the cultural landscape that could impact their strategies.

You’ll spend your time

• Analysing social and digital data to uncover content, audience, industry and cultural insights.
• Building clear, client-ready reports and presentations with compelling narratives and actionable recommendations.
• Managing data collection, cleaning and analysis across multiple projects and workstreams.
• Using a range of social intelligence and analytics tools to support reporting and measurement.
• Applying research and measurement methodologies to answer client business questions.
• Presenting findings and trends confidently to internal stakeholders and, eventually, clients.
• Identifying emerging platform trends, audience behaviours and opportunities relevant to client challenges.
• Ensuring analytical quality, accuracy and consistency across deliverables
• Flagging timeline, budget or data quality risks proactively

About you

• Experience in social marketing analytics, digital analytics or communications measurement
• Experience working with B2B clients is ideal, but not essential.
• Excellent business writing and reporting skills, with the ability to turn data into clear, strategic narratives.
• Hands-on experience with Sprinklr Analytics (Marketing and Social modules essential).
• Experience working with earned and owned social measurement frameworks.

Technical & Analytical Skills

• Experience using social listening, audience and measurement platforms such as Talkwalker, Brandwatch, NewsWhip, Tubular, Audiense, StatSocial or Tagger (Sprout Social).
• Strong understanding of social media platforms including LinkedIn, Instagram, TikTok, YouTube and Facebook, including platform analytics, algorithms, and content performance metrics.
• Experience writing Boolean queries and extracting social, digital or media data.
• Proficiency in Excel, PowerPoint, Google Sheets and Google Slides.
• Familiarity with LLMs and AI tools such as ChatGPT, Claude or Gemini.

If this sounds like you, we’d love to hear from you!

What we offer you:

• A warm and friendly team with a fantastic portfolio of global and UK clients
• A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
• Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US.
• A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
• Flexibility. We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
• Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
• Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
• Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
• A Career Guardian Scheme for underrepresented talent and mentorship opportunities
• Pro-bono comms, volunteer opportunities and personal charity matching
• 25 days of holiday plus a day off on your birthday (or that of your child), plus all days between Christmas and New Year and a buy-back scheme for those who want more.
• 6-12 week sabbaticals!
• BUPA medical cover – including 24⁄7 virtual GP, funded eye tests, fertility, and menopause support.
• Permanent Health Insurance
• Employee Assistance Programme (EAP)
• Generous Pension contributions, personal finance clinics and Life Assurance
• Discounted gym membership and FHeel Well reimbursement
• Cycle2Work scheme and season ticket loans
• Generous parental leave and emergency childcare provision
• Passion Project Grants – funding for your passions outside of work
• Retail, dinner or spa vouchers for key milestones
• Omnicom employee discounts across a variety of high-street retail, travel and entertainment venue

We will always treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.

W e treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website .

Apologies in advance but due to the high volume of applications we receive we are unable to respond to every application individually.

#LI-Hybrid

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

As a Benefits Quality Assurance Analyst, you will be responsible for overseeing the core operations, processes, and quality standards of the benefits plan build and maintenance to ensure the delivery of a high quality SmithRx product.

Our company is currently able to offer remote employment for this position in the following states: AR, AZ, CA, CO, CT,  FL, GA, IL, IN, KS, KE, MD, MA, MN, MO, NV, NJ, NY, NC, OH, OK, OR, PA, RI, TN, TX, UT, VA, WA, WI.

What will you do:

• Communicate project status and escalate issues for improved workflow efficiency
• Collaborate with engineers on system enhancements to create workflow automation
• Become subject matter expert on department standards and processes
• Enhance test plans to ensure application functionality meets original requirements
• Support business application systems and maintain plan data integrity
• Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards.
• Identify quality improvement opportunities and present to Manager/Team Leaders for consideration and approval
• Develops and deploys daily audits to assess the quality and accuracy of the Benefit Configuration Specialists/Analysts work products.
• Ensures the quality and accurate analysis of benefit plan designs throughout their lifecycle, from pre-implementation to post-implementation in pharmacy or medical settings.

What you will bring:

• Bachelors degree or equivalent work experience in healthcare and/or PBM required
• 4+ years of experience as a Pharmacy QA Analyst preferred
• Comprehensive knowledge of benefits administration, benefits configuration, eligibility requirements, benefit provisions, and enrollment protocols required
• Robust analytical skills; advanced skills in Microsoft Excel
• Strong communication skills via face-to-face meetings, conference calls and written correspondence
• Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
• Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven
• Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company

What SmithRx Offers You:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities

Company Description

Bantrel is proud to be a leading provider of Engineering, Procurement, and Construction (EPC) services in Canada.

Since our inception in 1983, we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining, and infrastructure projects, with an unrelenting focus on safety, while delivering to the highest degree of quality. Bantrel performs design and procurement services from our Calgary, Edmonton and Toronto offices and delivers construction management and self perform construction services at various Client sites across Canada.

Our global reach and local touch is demonstrated by our affiliation with our parent company, Bechtel Corporation, one of the largest EPC companies in the world, and with McCaig Investments, a Canadian owned private company with longstanding ties to the local business community.

www.bantrel.com

Bantrel Co.: My Company | LinkedIn

Job Description

We’re looking for a detail-oriented and analytical Analyst & Administrator to join our dynamic team in Toronto, Canada. In this full-time role, you’ll play a crucial part in supporting our organization’s operations by managing data, maintaining records, and providing analytical insights that drive informed decision-making. If you’re organized, collaborative, and thrive in fast-paced environments where your contributions directly impact organizational success, we’d love to hear from you.

• Develop, implement, and maintain data collection systems and databases using tools such as Microsoft Power Apps, Microsoft Forms, and enterprise data management platforms to ensure accurate and accessible information
• Analyze and interpret complex datasets using Microsoft Excel and PowerBI to identify trends, patterns, and insights; prepare comprehensive reports and dashboards for management-level audiences
• Support cross-functional teams by gathering, organizing, and distributing critical data and information in a timely and professional manner
• Maintain meticulous records in both electronic and hard-copy formats, ensuring data integrity, accuracy, and compliance with organizational standards
• Prepare, update, and distribute statistical summaries, performance reports, and analytical documentation as required by stakeholders
• Manage document control systems and maintain comprehensive logs of submissions, reviews, and correspondence with internal and external partners
• Coordinate with multiple departments and project teams to capture information from field engagements and operational activities
• Support senior leadership and team members with administrative duties, including scheduling, correspondence, and record management
• Identify opportunities to streamline processes, improve data quality, and enhance reporting efficiency through innovative solutions
• Ensure all records, statistics, and documentation are complete, current, and readily accessible for audits and stakeholder reviews

Qualifications

• Minimum 5 years of progressive experience in administrative, reporting, data analysis, or related roles, with demonstrated exposure to regulated or complex organizational environments
• Advanced proficiency in Microsoft Excel and PowerBI, including the ability to manage, analyze, and present data for internal reporting and external stakeholders
• Proven experience with document control systems, enterprise data management tools, and database platforms; demonstrated ability to establish, maintain, and audit data integrity
• Strong written and verbal communication skills, with experience preparing reports, dashboards, correspondence, and presentations for management-level audiences
• Exceptional organizational and planning skills with meticulous attention to detail and follow-through on multiple priorities
• Demonstrated ability to manage high volumes of work across competing priorities in fast-paced, deadline-driven environments
• Proven capability to build trusted, collaborative working relationships with colleagues, team members, and external stakeholders
• Strong problem-solving abilities and analytical mindset with the capacity to translate data into actionable insights
• Excellent time management and prioritization skills with the ability to work independently and as part of a team
• Experience supporting large-scale projects, infrastructure initiatives, or complex organizational programs considered a strong asset
• Familiarity with Health & Safety, compliance, or regulated industry environments considered a strong asset
• Experience with Microsoft Power Apps, Microsoft Forms, or similar data collection platforms preferred

Additional Information

We offer a competitive compensation package, a great learning environment, interesting & challenging work and the opportunity for career advancement.

Base Annual Salary: $95,000 - $105,000 CAD per year (Bantrel provides a competitive compensation package that reflects the skills, qualifications, and experience relevant to the role. The figures shared represent base salary only and do not include other elements of the Total Rewards offering. Final compensation will be determined based on the successful candidate’s experience and alignment with the role requirements.)

Please note: This salary range is specific to this opportunity and location. Similar roles in other locations or projects may have different compensation ranges based on market conditions and role requirements.

Why Join Bantrel?

We offer a competitive compensation package, a great learning environment, interesting & challenging work and the opportunity for career advancement.

• Immediate access to a comprehensive benefits package that provides extended health, dental, vison, prescription coverage and flexible healthcare and personal spending accounts (no waiting period)

• Employer Group RRSP plan with no matching required

• Eligible employees can participate in our Earned Day Off program (EDO) providing alternate Fridays off (based on annual calendar)

• Hybrid remote work program (up to 52 days per year, based on eligibility)

• Explore the many reasons to be part of our team

Our culture is guided by our Mission and Values, these shape how we treat one another, our Clients, and how we achieve excellence. Bantrel has a long and vibrant history of local community involvement, employee volunteerism, and corporate philanthropy. Bantrel encourages applications from people with disabilities.  We are committed to creating an inclusive and accessible environment. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. Bantrel is committed to fostering an inclusive workplace that welcomes and values Indigenous perspectives. Learn more about our approach to diversity and inclusion here.

As part of the recruitment process, successful clearance of applicable pre-employment checks is required which may include Criminal Background/Police Information check, Drug & Alcohol test, Reference checks as well as submittal of Provincial Driver’s Abstract. Please note only those candidates selected for interview will be contacted - all other resumes will be retained for future consideration.  No phone calls or unsolicited agency resumes please. AI technology is utilized by Bantrel as part of our recruitment process.

Headquarters: Brazil

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.
What you'll be doingWork with teams to understand their customer journeys and current state of dataPartner with the PM and product leadership to define the goals and KPIs they’ll want to achieve with the power of the new data platformMap the new data requirements and events, inc the journey steps they belong to, their triggers, the outcome, etc. Create data models that then derive the conclusions we will need in relation to the KPIs previously setConducting funnel and drop-off analysis to identify friction points in the customer journey and areas for optimisationAdvise on how to use data to optimise conversion rates, user engagement, and customer satisfaction across the platform in relation to the team you’re working with Translating data into clear, actionable insights that inform product roadmaps, design decisions, and feature prioritisationBuilding dashboards, reports, and visualisations to communicate trends and results to both technical and non-technical stakeholdersAct as a thought partner to Product leadership, proactively identifying opportunities to improve customer experience and drive commercial outcomes.Championing a data-informed culture, ensuring that every decision across Product is supported by evidence and measurable impact 
We'd love to meet someone with: Strong quantitative skills with a background in maths, statistics or a STEM-related subjectStrong proficiency in SQL, Python (pandas, NumPy), DBT and data visualisation tools (e.g., Tableau, Power BI) to build scalable analytics solutions.Experienced in data modellingExperience designing and analysing experiments and A/B tests, with a solid grasp of statistical methodologies (e.g., regression, confidence intervals, hypothesis testing).A passion for customer-centric problem solving, with curiosity to uncover friction points and opportunities for innovation.Proven ability to define and monitor product success metrics, translating data into actionable insights that shape product strategy and roadmap decisions.Familiarity with eCommerce platforms, experimentation tools (e.g., Optimizely), and user journey analytics (e.g. Adobe, Mixpanel, Amplitude, etc.).Strong written and verbal communication skills, with the ability to present insights to senior leadership and drive strategic alignment.Our benefits:
-Health and dental insurance-Meal and food allowance-Childcare assistance-Extended paternity leave-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;-Profit Sharing and Results Participation (PLR);-Life insurance-Continuous learning platform (CI&T University);-Discount club-Free online platform dedicated to physical, mental, and overall well-being-Pregnancy and responsible parenting course-Partnerships with online learning platforms-Language learning platformAnd many more!
More details about our benefits here: https://ciandt.com/br/pt-br/carreiras
At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.
We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.

To apply: https://weworkremotely.com/remote-jobs/ci-t-27408-data-product-analyst

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a detail-oriented and technically strong Business Analyst to join our team, with a focus on Fraud Prevention and Financial Crime solutions. In this role, you will act as the critical bridge between business stakeholders, product teams, and engineering, ensuring that complex requirements are translated into clear, actionable specifications.

You will work closely with architects, product managers, and engineering teams to define both functional and non-functional requirements, contribute to product design, and support successful implementation across customer environments.

If you are passionate about data, financial crime prevention, and building scalable product solutions—this role is for you.

How will you make an impact?

Requirements & Analysis

• Collaborate with architects, R&D, product managers, and third-party vendors to understand high-level designs and technical architecture
• Translate business needs into detailed functional requirements including source-to-target mapping, transformation rules, and business logic
• Define non-functional requirements such as performance, scalability, and serviceability
• Analyze and model business requirements into structured documentation and specifications

Product & Delivery Support

• Work closely with engineering teams to ensure accurate understanding and execution of requirements
• Define user stories, acceptance criteria, and functional test considerations
• Prioritize and scope features in collaboration with Product Management
• Participate actively in Agile ceremonies to ensure timely delivery

Client & Stakeholder Engagement

• Interface directly with customers to understand data requirements and implementation needs
• Facilitate clear communication between cross-functional teams and multiple product groups
• Conduct internal product demos and support stakeholder demo activities
• Provide support to Customer Support, Product, and Presales teams for product-related queries

Data & Functional Expertise

• Define data integration requirements including data validation, quality checks, and transformation logic
• Work on data mapping, schema interpretation, and metadata understanding
• Recommend product improvements and enhancements aligned with strategic goals

Have you got what it takes?

Experience & Domain Knowledge

• Strong experience in Fraud Prevention domain (mandatory)
• Exposure to AML or Payments domain (preferred)
• Experience working as a Business Analyst / Data Analyst across multiple engagements
• Familiarity with banking interfaces, data schemas, and financial systems

Technical & Functional Skills

• Hands-on experience with:

  • Source-to-target data mapping
  • Transformation rules and data management
  • Data integration, validation, and quality frameworks

• Strong understanding of SQL and database concepts

• Ability to understand and interpret technical architectures and solutions

• Experience writing business use cases, scenarios, and functional test cases

Tools & Methodologies

• Experience with Agile methodologies, including user stories, acceptance criteria, and backlog prioritization
• Hands-on experience with tools such as JIRA, AHA, MS Teams, MS Excel, MS Access, and MS Visio
• Experience creating detailed functional specifications and communicating them effectively to development teams

Core Competencies

• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Ability to multitask and prioritize in a fast-paced environment
• Strong stakeholder management and collaboration skills
• Ability to translate high-level concepts into detailed requirements

Interpersonal Skills

• Self-motivated with a strong sense of ownership and accountability
• Quick learner with ability to adapt to new technologies
• Team player with creativity, flexibility, and assertiveness
• Ability to influence decision-making through data and insights

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition Details

• Req: 10902
• Reporting to: Tech Manager
• Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our NinjaEdge brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance.

Key Responsibilities:

• Design, implement, and thoroughly test changes to the customer acquisition and underwriting decision engines to optimize origination volume and loan performance
• Write and maintain a suite of unit and regression test cases to ensure the accuracy of changes to the customer acquisition and underwriting decision engines
• Monitor performance of the decision engines
• Establish decision performance metrics and develop automated reporting and alerting using SQL and Python
• Collaborate with cross-functional teams to implement marketing or underwriting strategy changes, monitor releases, and perform impact analysis
• Communicate concise and actionable business strategy recommendations to senior management

Ideal Candidate Will Have:

• Bachelor’s degree in a quantitative or business discipline (e.g., math, statistics, finance, economics, engineering, or other quantitative fields)
• 4+ years of professional experience as a Business Analyst or QA
• 2+ years of experience working with python and SQL for data analysis in a professional setting
• Working SQL knowledge and experience working with relational databases, query authoring, as well as familiarity with a variety of databases
• Strong quantitative and problem-solving skills with key attention to detail
• Ability to work effectively while managing multiple projects with tight deadlines, understand the project requirements with minimal guidance, follow through to completion

Additional Pluses:

• Experience working with specialty finance or FinTech
• Advanced degree in quantitative discipline (e.g., math, statistics, analytics, quantitative finance, engineering, or other quantitative fields)
• Experience with BI reporting tools
• Experience with and understanding of software testing methodologies

Benefits:

• Competitive salary and benefits package
• Flexible, remote work
• Fun, fast-paced work environment
• Dynamic start-up culture
• Ability to make an immediate impact in a growth stage company
• Convenient downtown Chicago office located in the heart of the city
• Equal opportunity employer

IMPORTANT NOTICE:

Please carefully review communications to ensure that they are from the official Breezy applicant tracking platform (@ breezy-mail.com ) or an official NinjaHoldings brand email: @ ninjaholdings.com , @ creditninja.com , @ ninjacard.com , or @ edgescore.com. If you have been contacted regarding a job opening at NinjaHoldings from any other email address, including similar email variations, this is NOT a trusted source. We recommend that you refrain from responding to suspicious emails and file a complaint with the FBI’s Internet Crime Complaint Center (IC3) at https://www.ic3.gov . For questions or to confirm the authenticity of a communication, please email hr @ninjaholdings.com .

As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers.  The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

RESPONSIBILITIES

This position shall perform the following (to include but not limited to) activities:

●        Lead development of documentation and SOPs.

●        Develop product roadmap.

●        Assist with identifying Okta features, both in early access or available, that can bring value to GSA’s platform and customer experience.

●        Plan and document user test cases for new features and upcoming functionality for the GSA Auth platform, as well as participate in testing activities.

●        Work with the customer to collect and document requirements.

●        Work with the customer on planning enterprise-wide communications for upcoming changes to the GSA Auth platform.

●        Lead and participate in daily stand-ups.

●        Monitor and report on metrics.

●        Facilitate communication between the development team and stakeholders.

●        Ensure that the team’s progress is transparent and visible to all relevant parties.

●        Ability to adapt to changing project requirements and embrace a flexible mindset to deliver on time and in line with Agile principles.

●        Escalates issues to vendor and third-party entities, as necessary and directed by the Government.

●        Ability to establish and maintain effective working relationships with associates and client personnel at all levels.

●        Prepares and presents written and oral reports.

CONTRACT REQUIRED QUALIFICATIONS

This following are REQUIRED for this position:

●       Public Trust Clearance or the ability to obtain

●       ITILv4 Foundation Certification within 120 days of start date.

●       Certified Scrum Master or equivalent certification.

●       Previous experience providing technical/management leadership on major tasks or technology assignments.

●       Previous experience working on a large Operations or Infrastructure Government program.

●       Establishes goals and plans that meet project objectives.

●       Interactions involve client negotiations and interfacing with senior management.

●       Decision-making and domain knowledge may have a critical impact on overall project

●       implementation.

●       Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.

●       Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.

●       Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.

●       Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.

CONTRACT DESIRED QUALIFICATIONS

The following are DESIRED for this position:

●        Certified Project Management Professional (PMP)

●        Strong technical project analyst experience, requirements gathering, documentation, scrum/agile application development life cycle, and leadership skills.

●        Understanding of IDMS systems and Okta.

●        Experience writing user stories; managing roadmaps, leading agile scrum methodology, and managing stakeholder relationships.

●        Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practice.

●        Possesses and applies comprehensive knowledge across key tasks and high impact assignments. - Plans and leads major technology assignments.

●        Evaluates performance results and recommends major changes affecting short-term project growth and success.

●        Functions as a technical expert across multiple project assignments.

●        May supervise others.

●        Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNow.

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

●        4-9 years of experience and Bachelor’s degree

●        Experience as a remote worker demonstrating time management and self-discipline with cultural change management and Agile mindset.

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a detail-oriented and technically strong Business Analyst to join our team, with a focus on Fraud Prevention and Financial Crime solutions. In this role, you will act as the critical bridge between business stakeholders, product teams, and engineering, ensuring that complex requirements are translated into clear, actionable specifications.

You will work closely with architects, product managers, and engineering teams to define both functional and non-functional requirements, contribute to product design, and support successful implementation across customer environments.

If you are passionate about data, financial crime prevention, and building scalable product solutions—this role is for you.

How will you make an impact?

Requirements & Analysis

• Collaborate with architects, R&D, product managers, and third-party vendors to understand high-level designs and technical architecture
• Translate business needs into detailed functional requirements including source-to-target mapping, transformation rules, and business logic
• Define non-functional requirements such as performance, scalability, and serviceability
• Analyze and model business requirements into structured documentation and specifications

Product & Delivery Support

• Work closely with engineering teams to ensure accurate understanding and execution of requirements
• Define user stories, acceptance criteria, and functional test considerations
• Prioritize and scope features in collaboration with Product Management
• Participate actively in Agile ceremonies to ensure timely delivery

Client & Stakeholder Engagement

• Interface directly with customers to understand data requirements and implementation needs
• Facilitate clear communication between cross-functional teams and multiple product groups
• Conduct internal product demos and support stakeholder demo activities
• Provide support to Customer Support, Product, and Presales teams for product-related queries

Data & Functional Expertise

• Define data integration requirements including data validation, quality checks, and transformation logic
• Work on data mapping, schema interpretation, and metadata understanding
• Recommend product improvements and enhancements aligned with strategic goals

Have you got what it takes?

Experience & Domain Knowledge

• Strong experience in Fraud Prevention domain (mandatory)
• Exposure to AML or Payments domain (preferred)
• Experience working as a Business Analyst / Data Analyst across multiple engagements
• Familiarity with banking interfaces, data schemas, and financial systems

Technical & Functional Skills

• Hands-on experience with:

  • Source-to-target data mapping
  • Transformation rules and data management
  • Data integration, validation, and quality frameworks

• Strong understanding of SQL and database concepts

• Ability to understand and interpret technical architectures and solutions

• Experience writing business use cases, scenarios, and functional test cases

Tools & Methodologies

• Experience with Agile methodologies, including user stories, acceptance criteria, and backlog prioritization
• Hands-on experience with tools such as JIRA, AHA, MS Teams, MS Excel, MS Access, and MS Visio
• Experience creating detailed functional specifications and communicating them effectively to development teams

Core Competencies

• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Ability to multitask and prioritize in a fast-paced environment
• Strong stakeholder management and collaboration skills
• Ability to translate high-level concepts into detailed requirements

Interpersonal Skills

• Self-motivated with a strong sense of ownership and accountability
• Quick learner with ability to adapt to new technologies
• Team player with creativity, flexibility, and assertiveness
• Ability to influence decision-making through data and insights

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition Details

• Req: 10902
• Reporting to: Tech Manager
• Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Job Title: Data Analyst

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Data Analyst on a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy.

Join Barbour ABI and get the best of both worlds

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 24 countries.

Role Overview:

In this role you will work for the Head of Client Analytics, with a focus on providing support across the business.  The Analyst team operate across a range of qualitative and quantitative research projects covering construction application trends and research as well as broader projects on market sizing, brand positioning, market scoping and new product development research and testing. We use a blend of primary research in the form of surveys, focus groups, interviews and trials, along with secondary research including data gathering and analysis, studies on company and product information. Our clients can be varied, they range from product manufacturers and industry associations through to service providers, retailers of construction products and government bodies.

Location: Hybrid, includes 3 days a week at our Head Office on the Cheshire Oaks - Business Park, Ellesmere Port (15 minutes by car from Chester).

Key Accountabilities:

• Your primary role will be to collect, analyse, and work with the data, to produce meaningful reports, dashboards, data sets, and analysis for our consultancy clients, with the aim of enabling them to understand their market position.

• This role will be particularly focused on the data used to build market profiles - from granular to macro levels, across products, sectors, and regions. You will need to be adept at bringing together data from multiple sources to create a detailed and verified view of the market. Key data sources include Barbour ABI construction project data, company portfolio data, client data, and external data sources e.g., from government statistics and industry monitors.

• The role requires excellent management of data inputs including clarity of definitions, data verification and quality checking, adherence to data transfer protocols and management of appropriate update cycles.

• While building reliable, flexible data sets is fundamental, being able to present data, and the stories it holds, in an accessible and informative way is essential. You will need to enjoy finding clear and engaging ways to present data in multiple formats – from word and PowerPoint to datasheets and interactive dashboards.

• You will be required to support the business on the specification, testing and launch of new data related products.

• There is great scope in this role to contribute to the developing data architecture as we build data sharing capacities with our clients and our European partner companies.

• You will also be supporting the internal business analytics team to further develop internal reporting frameworks and tools.

Experience

It is essential that you have the following experience gained either academically or in the workplace:

• Experience in data management and working with large data sets – queries, cleansing, data verification
• Strong data analysis skills, especially the ability to derive insight from data
• Experience using and configuring data visualisation tools such as Power BI, Tableau, Google Analytics
• Previous experience in research looking at data and statistics, especially company data and official statistics and reports
• An analytical, questioning mindset
• Excellent attention to detail
• Ability to work independently and as part of a team
• Experience in trends analysis and market forecasting
• As all our work is on markets associated with the built environment. You will need to demonstrate either experience or a strong interest in the built environment, the economy and consumer trends.

Qualifications

It is also desirable that you have a Degree or equivalent qualification in one of the following relevant disciplines:

• Maths/ Statistics / Data Analytics / Data Science/ Business Analytics
• Or a degree with strong quantitative/statistical components

Just some of the benefits that await you:

• 3pm finish on a Friday
• Hybrid working for everyone
• 25 to 30 days holiday
• Day off for your birthday
• Purchase extra holidays
• Volunteering days
• Pension and Life Assurance
• Great company culture that offers professional development, training and regular social events

Our Foundations and Values:

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has over 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities? Don’t wait any longer and  join Infopro Digital’s community of professionals!

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form.

This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.