The Carbon Robotics LaserWeeder™ leverages advanced robotics, computer vision, AI/deep learning, and lasers to eliminate weeds with sub-millimeter accuracy—all without herbicides. This innovative solution reduces environmental impact, promotes soil health, and helps farmers address labor shortages and rising costs. Designed in Seattle and built at our cutting-edge manufacturing facility in Richland, Washington, the LaserWeeder is setting a new standard for automated weed control. With $157 million in funding from prominent investors such as BOND, NVentures (NVIDIA’s venture arm), Anthos Capital, Fuse Venture Capital, Ignition Partners, Revolution, Sozo Ventures, and Voyager Capital, Carbon Robotics is driving innovation.

As a no-nonsense team with a bias for action, we take pride in executing our ideas. Whether it’s designing transformative technology or visiting farms to ensure our products are reliable and safe, we do whatever it takes to deliver for our customers.

Working here means tackling big problems with big impact. You’ll find opportunities to grow professionally, solve complex challenges, and make meaningful contributions to a mission that matters. At Carbon Robotics, we trust our team to act independently and make practical, real-world decisions.

Join us as we innovate, execute, and build the future of farming together.

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Location: US - South East (Remote)

Carbon Robotics Sales Development Representative will own the coordinated process of developing a qualified pipeline in Carbon Robotics addressable target market. This is accomplished by setting meetings with target contacts that result from running proactive multi-touch and multi channel communication sequences into target accounts. These contact touch sequences make it possible to deliver relevant information about Laserweeding and use case specific content that effectively generates the pipeline that fuels Carbon Robotics revenue engine.

This position reports to the Manager, Inside Sales and requires heavy outbound phone calling, strategic email composition, linkedin & text messaging, implementing the highest levels of active listening skills, consultative selling skills and tight collaboration with HQ and Field Sales partners to generate new customers and maintain the existing customer base. The SDR will be expected to be data driven, able to self-manage their pipeline and report on touch activity, and stay thoroughly informed on all products and weed problems facing the farming industry at large. They must have the maturity, confidence, and willingness, to roll up their sleeves and work in close partnership with Field Sales, Marketing and various other departments to achieve their assigned tasks.

Responsibilities:

• Own prospecting activities, including Account, Contact and Lead management inside the companies CRM (HubSpot).
• Meet or exceed lead/meeting quota through email/phone/social based prospecting & qualification.
• Develop and execute on a strong prospecting plan of attack, including email copy, Practiced talk tracks, audience segmentation and approach.
• Qualify interested farmers and arrange deeper dive sales meetings for the field reps, or the HQ Sales director.
• Deliver sales presentations when necessary.
• Track all relevant activity using HubSpot (including prospect touches (emails, calls, social outreach) prospect pipeline, Account/Contact/Lead/Opportunity details, etc.)
• Quickly learn the technical aspects of the laserweeding product, effectively communicate the value proposition and be able to react to objections, competitive questions and other FAQ’s.
• Provide business acumen for farmers and strive to understand the operational problems we are solving in order to best situated the laserweeder and exceed their expectations.
• Proactively manage your schedule, pipeline and campaigns in order to meet company deadlines and objectives.
• Collaborate successfully with HQ Sales, Field Sales and Marketing to optimize team-selling productivity.
• Provide value added market intelligence to the Sales, Marketing, Product, and Customer Success teams.

Essential Skills:

• Demonstrated ability to deliver above expectation results in driving pipeline revenue opportunities.
• Demonstrated ability to conduct extensive call and email campaigns and navigate complex accounts.
• Excellent organizational, analytical, and problem solving skills.
• Creative tactics to reach key decision makers and influencers.
• Team player with solid communication and presentation skills.
• Strong skills in google sheets data analysis & sales tools use.
• Ability to share best practices, continually improve processes and messaging, and provide clear and consistent reporting to leadership.
• Ability to work independently & proactively in a dynamic and aggressive startup environment.
• Expected to attend regional events and be able to travel to client sites as needed.
• We are looking for someone who is excited to work in a fast moving, high growth company with an opportunity to drive revenue growth and advance a career in sales.

Carbon Robotics follows equitable hiring practices. Flexibility in our hiring process allows hiring of talent at levels different from what are posted.  The compensation range outlined is based on a target budgeted base salary. Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements. Offers are determined using our equitable hiring practices. Carbon Robotics offers additional compensation in the form of benefits premiums, pre-IPO stock options and On Target Earning commissions for appropriate positions. Base pay ranges are reviewed each year. We are committed to the principle of pay equity – paying employees equitably for similar work.

Carbon Robotics’ base salary pay range:

$30—$35 USD

Why would you join Carbon Robotics?

Passion for building teams capable of solving uniquely interesting problems. Innovation while disrupting the market is what we do.  Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry.

We offer competitive compensation and benefits to our full time US based* employees, including:

• Competitive salaries
• Pre-IPO Stock Options
• Generous Benefits:
  • Fully-paid medical, dental, and vision insurance premiums for you and all dependents
    • Choice of PPO or HDHP/HSA
    • Virtual Care - Doctor on Demand
    • Employee Assistance Program
  • Mental Health HRA
  • Restricted Healthcare Travel support
  • Menopause Support
  • Life Insurance
  • Long Term Disability
  • Flexible PTO
  • 401(k) plan
  • Pet Insurance
  • Commuter Benefits
• Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success.

* Internationally based employees benefits varies & Contractors are not eligible for Carbon Robotics Benefits or Stock

Carbon Robotics is building a culture of diversity and inclusion for all.  We welcome everyone’s voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation to which we will build a truly unique environment.

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

#talentacquisition#laserweeding#laserweeder#weedcontrol#agtech#agtechnology#farmtech#robotics#lasers #lasersandrobots #missiondriven#AI#startup#wearehiring#computervision #machinelearning #carbonrobotics

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

We’re hiring a Customer Systems Lead to help build a seamless, connected customer operating environment across Heidi.

Reporting to the Head of Customer Success, ANZ, this role will own the systems, tooling, integrations, and customer data flows that power the customer experience across Customer Success, Support, Implementations, and Product.

You will help ensure customer teams have the right information, at the right time, in the right systems — reducing operational friction, improving visibility, and enabling teams to focus more time on meaningful customer work.

This role is ideal for someone who loves systems thinking, operational architecture, automation, integrations, and creating elegant workflows across complex customer environments.

What you will do

Own the customer systems ecosystem

Manage and improve the systems that support the customer journey across CRM, support tooling, onboarding workflows, reporting, customer data, and operational platforms.

Improve connected customer experiences

Help ensure customer information flows cleanly across systems and teams, reducing duplication, manual work, operational gaps, and inconsistent customer experiences.

Build integrations and automations

Partner with Product, Engineering, and Operations teams to improve integrations, workflows, automations, and operational scalability across customer systems.

Improve visibility and operational intelligence

Help build better reporting, dashboards, lifecycle visibility, customer health signals, and operational insights that support customer-facing teams and leadership decision-making.

Streamline team workflows

Identify opportunities to simplify how Customer Success and Support teams work day-to-day, helping reduce administrative burden and improve operational efficiency.

Be a builder

Get into the detail, solve messy operational problems, and continuously improve the systems and workflows that power the customer experience.

What we will look for

• Experience in Customer Systems, Revenue Operations, Customer Operations, Systems Administration, or Operations roles in SaaS or healthcare environments

• Strong systems-thinking mindset and comfort working across tooling, workflows, and integrations

• Experience with CRM and support platforms such as Salesforce, HubSpot, Zendesk, Intercom, Jira, Gainsight, or similar tools

• Experience building automations, improving workflows, and solving operational inefficiencies

• Strong analytical and problem-solving skills

• Ability to work cross-functionally across technical and operational teams

• Practical and hands-on, with a bias for action and continuous improvement

The Way We Work

Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

• Flexible hybrid working, with 3 days in the office

• Monthly $150 AUD benefit to invest in your physical and mental wellbeing

• Recharge Days after major milestones and busy periods

• A generous personal development budget of $1000 AUD per annum

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• A one-time home office setup contribution

• 26 weeks paid parental leave for primary carers, 18 weeks for secondary carers

• A fertility support benefit of $10,000 AUD covering IVF, egg freezing or sperm freezing

• 10 days per year dedicated to supporting clinicians in maintaining accreditation

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.

Partnership & Operations Specialist (Payment Gateway)

Location: Hanoi, Vietnam

Workplace Type: On-site/Hybrid

About the Role

Our client is a fast-growing global technology organization specializing in Cross-border E-commerce product ecosystems and B2B SaaS solutions. With over a decade of industry expertise, their platforms empower more than one million online merchants across major global markets, including the United States and China. Their mission is to tear down the barriers of global commerce and provide an all-in-one launching pad for digital entrepreneurs worldwide.

Key Responsibilities

• Supervise and drive all daily operational activities within the Payment team.
• Host alignment meetings, track action items, and ensure post-meeting tasks are delivered within committed timelines.
• Monitor operational metrics, system stability, and payment gateway Conversion Rates (CR).
• Oversee and optimize routing rules and operational logic across various gateways to ensure seamless transaction flows.
• Identify, connect, and negotiate cooperation terms with international payment gateways and Payment Service Providers (PSPs).
• Partner closely with internal cross-functional teams, including IT/Tech and Customer Service (CS), to smoothly onboard international payment vendors and set up operational workflows.
• Coordinate with the IT/Development team to troubleshoot and resolve technical issues related to international payment flows or gateway integrations.
• Support initiatives for automation and AI-driven workflows within payment operations.
• Build and maintain analytical dashboards to monitor payment-related OKRs and operational performance.
• Prepare data-driven reports, business plans, and strategic proposals to identify optimization and growth initiatives.

Required Skills & Qualifications

• 2+ years of experience in Project Coordination, Operations, Business Development, or Partnership roles.
• Solid understanding of international/foreign payment gateways, PSPs, or the global fintech ecosystem.
• An existing network within the fintech, banking, or payment gateway ecosystem is a major plus.
• Exceptional stakeholder management and cross-functional communication skills, with a proven ability to bridge the gap between technical teams (IT/Tech) and customer-facing teams (CS).
• Strong communication skills in English (both written and verbal) to negotiate and collaborate with overseas vendors and regional teams.
• Strong system-thinking, a proactive “can-do” attitude, and a high sense of ownership.
• Proficiency in data analysis and reporting tools.
• Experience with payment gateway integration and troubleshooting.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Competitive monthly NET salary, transparent and fully take-home
• Up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.
• 24 remote working days per year, enabling a healthy work–life balance
• 12 days of paid annual leave, in addition to public holidays
• Flexible working hours, Monday to Friday – weekends are fully yours
• Annual health check-ups
• Social insurance coverage in compliance with Vietnamese labor regulations
• Company-sponsored sports clubs to support both physical and mental well-being
• Regular company trips and team bonding activities
• Clear and accelerated career development and promotion pathways
• Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured

At yes. every kid. our purpose ⁠⁠i⁠⁠s ⁠⁠t⁠⁠o ⁠t⁠ransform educa⁠t⁠⁠i⁠on⁠ t⁠o be as d⁠i⁠verse as ⁠t⁠he k⁠i⁠ds ⁠i⁠⁠t⁠’s des⁠i⁠gned⁠ t⁠o serve. Instead of allowing politicians and special interests to rule education, we can unleash the extraordinary potential of every kid by treating them with dignity and empowering them to make decisions that are best for them. Join us as we give a voice to every parent, student, and teacher who shares that goal.

yes. every kid. is part of the Stand Together philanthropic community.

The Sr. Manager, Implementation plays a key role in leading yes. every kid. foundation’s (YesF) work to support successful implementation by translating education freedom policy into executable, scalable programs.

The Sr. Manager will lead day-to-day execution of YesF’s federal and state-based implementation priorities and related initiatives, working directly with organization leaders, administrators, partners and internal teams to translate policy into action.

This hands-on role will be focused on delivering high-quality implementation support from start-up strategy to operational execution. The Sr. Manager will help translate policy into practice by developing tools, solving operational challenges and supporting programs that are simple, accessible and effective for families.

This role may be performed remotely with frequent travel.

How You Will Contribute:

• Lead key workstreams across YesF’s federal and state implementation portfolio, with primary responsibility for federal scholarship initiatives

• Design and deliver implementation supports including cohort-based learning, startup advisory support and scalable tools to accelerate launch and growth of programs.

• Work directly with organization leaders to support launch readiness, operational planning and early-stage implementation

• Develop and deliver practical implementation tools, including startup playbooks, compliance guidance, donor engagement strategies and resources

• Translate federal policy and emerging guidance into clear, actionable steps for SGOs and partners.

• Support YesF’s engagement with federal agencies by helping translate implementation insights into feedback and recommendations that promote a clear, workable regulatory environment for SGOs

• Manage timelines and deliverables across multiple implementation engagements

• Support coordination with national partners and stakeholders to share learning and strengthen implementation approaches

• Draft high-quality memos, briefings and external deliverables to support strategy and communication

What You Will Bring:

• A self-starter with an entrepreneurial mindset who takes initiative, identifies opportunities and moves work forward

• You are comfortable owning workstreams, managing details and delivering high-quality outputs in fast-moving environments

• A builder who thrives in creating structure, solving problems and helping stand up new programs

• 5-8 years of experience in policy implementation, program management, nonprofit operations or a related field

• Strong understanding of program operations and execution, ideally with exposure to education programs, tax credits, and/or non-profit environments

• Excellent written communicator, able to translate complex ideas into clear, practical guidance

• Capable of managing multiple priorities and meeting deadlines and skilled at managing both strategy and execution, with strong attention to detail

• Comfortable working directly with external partners while staying aligned internally

• Motivated by expanding education opportunity and ensuring programs work well for families

• The willingness and ability to travel up to 35% of the time.

Standout Candidates Will Also Bring:

• Exposure to fundraising and donor strategy

• Experience working across multiple states or in a national policy environment

• Experience building operational playbooks, accelerators, or cohort-based programs

What We Offer:

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

Our Values: Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers employees to be entrepreneurial, to innovate, and to continually drive transformation.

We believe diversity fuels creativity, broadens knowledge, and helps drive success.  That is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, and respect.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe.

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.

Ready to awaken your best with us?

About The Role:

We are looking for a C ontrolling Senior Team Lead to own and drive financial reporting, forecasting, and controlling excellence across Emma’s EU organization. You will be responsible for the end-to-end month-end closing process and the quality of financial insights that empower senior leadership and business stakeholders to make confident, data-driven decisions.

You’ll report to the Senior Manager of Global Controlling and work closely with key internal stakeholders ranging from Finance (Accounting, Treasury, Tax) to Ecommerce Country Heads, Offline Leadership (Wholesale, Stores), and EU Operations Leadership.

What You’ll Do:

• Lead and own the month-end closing process, preparing and presenting monthly financial reports to top management, ensuring accuracy, completeness, and compliance with IFRS standards.

• Drive financial planning, forecasting, and budgeting across the central organization, evaluating how business decisions impact financial performance and guiding strategic choices.

• Deliver insightful analyses on sales, costs, profitability, and efficiency, identifying trends and opportunities for improvement to challenge and support business stakeholders.

• Act as a strategic business partner for non-finance stakeholders across Ecommerce and Offline, offering financial expertise to support their initiatives and constructively challenge performance.

• Establish, monitor, and report on key performance indicators (KPIs), driving the organization toward its financial and operational goals with a focus on on-time delivery and data quality.

• Lead and develop a team of 4 Controllers based in Lisbon and Frankfurt, managing different development levels and fostering a culture of ownership, accuracy, and continuous improvement.

Who We’re Looking For:

• You hold a Bachelor’s or Master’s degree in Finance, Business Administration, or a related field.

• You bring 7+ years of relevant experience in Controlling, FP&A, or Finance Business Partnering, ideally gained in Ecommerce, Retail, FMCG or environments dealing with physical products.

• You have proven ownership of P&L reporting, cost control, and end-to-end forecasting and budgeting processes in a complex, multi-entity environment.

• You have prior experience managing a team and are comfortable guiding controllers at different levels of seniority across multiple locations.

• You communicate with clarity and empathy, know how to challenge stakeholders constructively, and thrive in fast-paced environments where priorities shift.

• You are solutions-driven, take initiative without waiting to be told, and turn problems into actions rather than backlogs.

• You are fluent in English (required); proficiency in another European language is a plus.

What We Offer:

• Responsibility and decision-making authority from your first day

• The opportunity to work on challenging tasks that contribute to your professional growth

• Work independently and as part of a dedicated, international team

• Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year)

• 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.

• Work with and learn from experts in diverse fields

• Get to know your team members at our exciting company events

• Working from a pet-friendly office

Become an Emmie

We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.

We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.

Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as get the interviews transcript and summarised by AI. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please reach out to [email protected]

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are developing a highly scalable media intelligence platform that processes, analyzes, and structures large volumes of multimedia content across text, image, video, and audio. As a Senior Applied ML Engineer, you will architect and build the core backend systems that power media ingestion, processing workflows, metadata generation, AI-based analysis, semantic search, and retrieval across large media libraries.

We are looking for a Senior Applied ML Engineer who can design, implement, optimize, and evaluate a production-grade moderation pipeline using open-source models.

This role requires deep backend engineering expertise, strong system design capability, and practical experience integrating AI/ML systems into production workflows. You will work on complex media-processing pipelines, video/audio analysis, OCR, speech-to-text, embedding generation, vector search, multimodal model integrations, and high-throughput asynchronous workloads. You will collaborate closely with engineering leadership to define backend architecture, improve reliability and scalability, and guide other engineers in delivering secure, observable, and high-performance systems.

Responsibilities

Backend Architecture & System Ownership

• Architect, build, and operate scalable backend services for a media intelligence platform, with a focus on clean, maintainable, and production-ready systems.

• Own critical backend components end to end, from system design and API contracts through implementation, deployment, monitoring, and iteration.

• Drive architectural decisions across APIs, processing pipelines, distributed compute, storage, search, observability, cloud infrastructure, and model-serving workflows.

• Design data models and storage patterns for media assets, generated metadata, embeddings, processing jobs, model outputs, search indexes, and audit trails.

• Design high-throughput media ingestion and processing pipelines for large volumes of video, audio, image, and text content.

• Build distributed, event-driven workflows for media processing using queues and pub/sub systems such as SQS, Kafka, Pub/Sub, or equivalent technologies.

• Implement reliable asynchronous processing patterns, including retries, idempotency, dead-letter queues, backpressure handling, and fault-tolerant job execution.

AI/ML Integration & Model Workflows

• Lead the development and optimization of metadata extraction, content analysis, scene detection, transcription, embedding generation, and multimodal AI inference workflows.

• Integrate and optimize AI/ML services within backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene analysis, multimodal inference, batching, caching, and fallback strategies.

• Collaborate with ML engineers, data scientists, or external model providers to benchmark models, compare quality/latency trade-offs, and safely roll out model upgrades.

Model Serving & Performance Optimization

• Optimize AI/ML inference workflows for latency, throughput, reliability, and cost across both real-time and batch-processing paths.

• Work with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services to improve batching, concurrency, warmup behavior, timeout handling, autoscaling, and GPU utilization.

• Evaluate and apply practical model optimization techniques such as quantization, model distillation, batching, caching, prompt optimization, and routing to smaller or cheaper models where appropriate.

• Design and maintain vector search and indexing systems using technologies such as Pinecone, Weaviate, Qdrant, Elastic Vectors, FAISS, pgvector, or similar tools.

• Build retrieval workflows that support semantic search, similarity matching, duplicate detection, media discovery, and structured metadata search.

• Monitor model and system performance in production, including API latency, queue depth, processing time, model error rates, GPU utilization, confidence distributions, drift signals, and cost per processed item.Search, Indexing & Data Retrieval

Infrastructure, Reliability & Observability

• Deploy and operate systems on AWS, GCP, Azure, or equivalent cloud platforms, including compute, storage, networking, queues, model-serving infrastructure, and monitoring systems.

• Ensure system reliability through logging, metrics, tracing, alerting, dashboards, operational runbooks, and incident-response best practices.

Collaboration & Engineering Leadership

• Collaborate with product, design, data, and ML teams to deliver media-rich, AI-powered product features.

• Mentor junior and mid-level engineers, support technical planning, review designs, and raise engineering quality across the team.

• Participate in code reviews, documentation, technical planning, and continuous improvement of engineering practices.

• Ensure code quality through testing, peer review, clear documentation, and maintainable implementation patterns.

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• 5-7+ years of backend engineering experience, ideally building scalable distributed systems, media platforms, data pipelines, or high-throughput backend services.

• Prior experience owning major backend modules end to end, including architecture, implementation, deployment, monitoring, and production operations.

• 3 + years of experience integrating AI/ML inference systems into backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene detection, or multimodal model outputs.

• Hands-on experience creating AI-powered processing pipelines for image, video, audio, or text analysis.

• Practical experience with production model optimization, especially for image, video, embedding, or multimodal models, including batching, caching, quantization, prompt optimization, routing strategies, latency reduction, and cost optimization.

• Prior experience with vector search, semantic search, media retrieval, or similarity-matching systems is strongly preferred.

• Experience mentoring engineers, leading technical discussions, and influencing architectural decisions across backend, infrastructure, and AI/ML workflows.

Technical Skills

• Strong expertise in Python and/or Node.js with Deep understanding of building scalable RESTful APIs and backend architectures

• Experience with HuggingFace transformers ecosystem and deep learning frameworks such as PyTorch and TensorFlow.

• Strong experience with SQL/NoSQL databases, schema design, and data modeling

• Preferred Exposure to distributed systems, microservices, asynchronous processing, and event-driven patterns with SQS, Pub/Sub, Kafka, or other queueing/pub-sub systems

• Experience deploying production systems on AWS, GCP, or similar cloud platforms

• Knowledge of infrastructure patterns (compute, storage, networking, observability)

AI/ML Integration

• Experience orchestrating embedding generation, scene detection, OCR, speech-to-text, image classification, video analysis, and multimodal model integrations.

• Experience optimizing inference workflows for latency, throughput, reliability, and cost.

• Experience working with scalable and optimized inference settings, including tuning sampling parameters, managing output‑length formats, and configuring reasoning‑related behaviors.

• Familiarity with practical model optimization techniques such as batching, caching, quantization, model distillation, prompt optimization, fallback routing, and use of smaller models where appropriate.

• Experience working with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services is preferred.

• Experience working with LLM and Multi-modal evaluation and benchmarking frameworks and domain‑specific benchmarks with the ability to interpret results and optimize model performance accordingly.

System Design & Architecture

• Preferred understanding of distributed systems, scaling patterns, and performance engineering

• Ability to design modular, maintainable, and efficient architectures

• Experience with API versioning, modularization, and designing long-running workflows

• Understanding of performance bottlenecks and low-latency backend patterns

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

We are seeking a Sr. Director, Offering Management to join our team in the London or Cambridge, UK offices.

Lead the strategy and execution of a cloud-based quantum developer platform that enables developers, researchers, and enterprise users to build, simulate, and run quantum applications across hybrid classical–quantum environments. Drive adoption by simplifying quantum workflows, integrating with classical compute, and aligning platform capabilities with evolving quantum hardware roadmaps.

Key Responsibilities:

Platform Strategy & Business Alignment

• Define and continuously evolve a multi-year strategy for the developer platform, aligned with company-wide technology and business priorities. Prioritize platform features that unlock new offerings and enable our roadmap
• Identify key platform capabilities required to support future workloads, applications, and future generations of hardware
• Drive build vs. buy vs. partner decisions for platform components
• Establish and track key KPIs to measure platform adoption and developer productivity
• Translate emerging trends (AI, cloud-native, edge, etc) into actionable platform investments
• Translate platform capabilities into business impact, including revenue enablement, future market growth, and enablement of our roadmap
• Define monetization and packaging strategies where applicable (e.g., usage-based models, tiers)
• Build business cases to justify large-scale infrastructure or platform investments

Developer Experience (DX)

• Own the end-to-end developer journey across multiple segments, and partner with customer support to continuously improve onboarding, documentation, tooling, debugging, and support
• Champion best practices for APIs, SDKs, documentation, templates/libraries, etc. for consistency, versioning, ease of use and intuitive workflows.
• Encourage teams to become intimately knowledgeable about users and developers across multiple segments by promoting and reviewing user analytics, customer service tickets, user surveys, and direct engagement to understand points of friction
• Identify and remove the biggest sources of developer friction

Platform Architecture and Technical Direction

• Partner closely with engineering leaders to define scalable, resilient platform architectures
• Be a key member of the integrated product team, providing inputs on design tradeoffs involving scale, cost, and maintainability
• Be a spokesperson for our platform, both internally and externally
• Be the voice of the market and the developers to translate needs into product and capabilities requirements via a Market Requirements Document (MRD).

Ecosystem & Growth Strategy

• Team with customer support and ecosystem teams to design and execute a strategy to grow a vibrant developer ecosystem
• Provide inputs for continuous improvement on developer onboarding and education, communicate engagement and advocacy, and partner enablement and co-innovation.
• Be innovative in identifying ways to drive platform adoption and stickiness through experience, value, and differentiation

Execution & Operational Excellence

• Establish operating rhythms for roadmap planning, task prioritization, and
• Foster close relationships with engineering, sales, user support, product teams across the full stack, finance, and legal.
• Partner with program management to identify and track milestones and deliverables

YOU MUST HAVE:

• 15+ years in product/offering management for developer platforms, cloud services, HPC, or advanced compute systems
• Advanced Degree in Computer Science, Computer Engineering, Physics, or related field

WE VALUE:

• Prior experience in HPC or accelerator-based platforms, scientific computing or simulation environments, cloud-service provider computing platforms
• Prior experience or knowledge of quantum computing desired but not required.
• Ability to bridge quantum computing, software engineering, and product strategy
• Proven track record influencing across research, engineering, and business teams
• Excellent written and spoken communication skills, a demonstrated capability of being a confident and easy communicator that can translate very technical concepts into understandable, relatable information across multiple audiences.
• Experience managing a small but highly productive, global team with diverse product background. Experience influencing across an entire organization without having direct line-management relationships
• Experience balancing the player-coach aspect of the job, not being afraid to roll up your sleeves and take on projects while providing coaching and feedback to develop your team.
• Comfortable navigating through ambiguity and finding solutions when there are seemingly conflicting and open-ended requirements and expectations
• High leadership EQ: able to handle stressful situations without becoming rattled or short tempered

$260,000 - $325,000 a year

Compensation & Benefits:

Incentive Eligible – Range posted is inclusive of bonus target.

The pay range for this role is $260,000 – $325,000 annually. Actual compensation within this range may vary based on the candidate’s skills, educational background, professional experience, and unique qualifications for the role.

Quantinuum is the world leader in quantum computing. The company’s quantum systems deliver the highest performance across all industry benchmarks. Quantinuum’s over 650 employees, including 400+ scientists and engineers, across the US, UK, Germany, and Japan, are driving the quantum computing revolution.

By uniting best-in-class software with high-fidelity hardware, our integrated full-stack approach is accelerating the path to practical quantum computing and scaling its impact across multiple industries.

By joining Quantinuum, you’ll be at the forefront of this transformative revolution, shaping the future of quantum computing, pushing the limits of technology, and making the impossible possible.

What’s in it for you?

A competitive salary and innovative, game-changing work

Flexible work schedule

Employer subsidized health, dental, and vision insurance

401(k) match for student loan repayment benefit

Equity, 401k retirement savings plan + 12 Paid holidays and generous vacation + sick time

Paid parental leave

Employee discounts

Quantinuum is an equal opportunity employer. You will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Know Your Rights: Workplace discrimination is illegal

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who are we?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

Our People team consists of Talent Acquisition and Team Member Experience. At UpGuard, we all deserve to work in an environment where we are treated with dignity and respect. Our People team is committed to creating such an environment, where everyone has the opportunity to be themselves and reach their fullest potential. Our Talent Acquisition team is committed to finding individuals who embody our values and are passionate about the work they do to help UpGuard continue to grow.

Where does this role fit in?

As a Senior Talent Partner, you will be responsible for recruiting for our Go-to-Market (GTM) teams across the US & EMEA. You’ll partner directly with leaders across teams, including Sales, Customer Success, and Marketing, to understand their hiring needs, build effective sourcing strategies, and hire top-tier talent that will shape the future of our company. This is a hands-on role where you’ll manage the full recruitment lifecycle, from sourcing and screening to offer and onboarding.

What will you do?

• Own the entire recruitment process, ensuring a seamless and positive experience for both candidates and hiring managers.
• Partner strategically with hiring managers and executives to understand their talent needs, define role requirements, and develop effective interview processes.
• Proactively source passive candidates through a variety of channels, building robust and diverse talent pipelines for current and future needs.
• Leverage data and key metrics to inform your recruiting strategies, provide insights to stakeholders on market trends, and continuously improve our hiring processes.
• Champion an exceptional candidate experience, ensuring timely, transparent communication throughout the entire journey.
• Demonstrate strong data hygiene within our Applicant Tracking System (ATS), ensuring data integrity and compliance.
• Collaborate with the wider People team on projects related to employer branding, onboarding, and creating an amazing place to work.
• Drive AI-powered recruiting by championing the use of artificial intelligence and automation tools to enhance the efficiency and effectiveness of our recruitment approach. This includes leveraging AI for talent identification, deep research and automating routine tasks to focus on strategic initiatives.

What will you bring?

• Proven full-cycle recruiting experience, within a high-growth SaaS or technology company.
• Deep expertise in Go-to-Market recruiting, with a successful track record of hiring for roles in Sales (e.g., Account Executives, SDRs), Customer Success, and Marketing.
• Exceptional outbound sourcing skills and a hunter mentality; you’re an expert with tools like LinkedIn Recruiter and know how to engage top talent creatively. A deep understanding of modern sourcing techniques, including company and candidate-based research.
• Outstanding stakeholder management skills, with the ability to build trust, influence, and provide consultative guidance to senior leaders.
• A data-driven mindset, with experience using recruitment metrics to track performance and drive decision-making.
• Impeccable organizational and administrative skills with a keen eye for detail.
• A collaborative, team-player attitude with the ability to operate with a high degree of autonomy and a strong sense of urgency in a fast-paced, dynamic environment. You’ll also be a collaborative member of a high-performing team.
• Comfortable working autonomously with your core team located elsewhere in a remote setting

What will give you an edge?

• Experience working in a company that has scaled from ~300 to 500+ employees.
• Proficiency with modern ATS platforms like Ashby.
• Cyber security knowledge and experience.

What’s in it for you?

• Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard (all regions)
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
• Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
• 18 weeks paid Parental Leave: irrespective of parenting role (all regions)
• Personal Leave allowance: this includes sick & carer’s leave (all regions)
• Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
• Top spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
• Generative AI tooling: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)

$130,000 - $145,000 a year

#LI-BW1

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description

Hi! We’re UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you..

As our new Telecoms Commercial Analyst, you’ll be the analytical heartbeat of our telecoms team. In a nutshell, this role is all about making our broadband and mobile services a commercial success—using smart data analysis to help us shape pricing, spot growth opportunities, and tackle day-to-day commercial challenges. You’re curious, proactive, and love asking “why” to help us look past the obvious and drive growth. You’ve got a real hands-on, can-do attitude, meaning you’re just as happy sorting out operational tasks and quick commercial queries as you are diving deep into a spreadsheet. You’re a natural at turning tricky, complex numbers into simple, clear ideas that anyone can understand, and you thrive when working with a team to solve everyday commercial puzzles.

Job Description

We Deliver Impact. What you’ll get up to at Utility Warehouse…

In this role, you’ll help us shape the future of our broadband and mobile deals, helping us make decisions that directly benefit our customers’ pockets.

Here is what you’ll do:

• Track performance:  Keep a close eye on how our broadband and mobile services are performing day-to-day. You’ll dig into the data to spot key trends, flag any drivers of growth or sudden risks, and turn raw numbers into clear, actionable insights for our regular trading reviews so the business always knows what’s driving our performance.
• Support big decisions: Work closely with our Marketing and Product teams to shape and support exciting campaigns and customer offers. You’ll help pull the data to validate new campaign ideas, model their expected performance, and track the real-world results so we know exactly what hits the mark.
• Build pricing and packages: Help us model and build new bundle ideas with our Finance colleagues to make sure they’re a no-brainer for customers.
• Watch the market: Keep tabs on competitor pricing and deals so we always stay one step ahead.
• Tackle exciting projects: Help with everything from new product launches to customer migrations and daily operational challenges.

Here’s what your onboarding journey looks like over your first 90 days:

• Days 1–30 (Understand & Learn): Ground yourself in UW’s unique multi-service model, master our core telecoms metrics, get comfortable with our databases, and complete a competitor audit.
• Days 31–60 (Collaborate & Support): Take the lead on compiling our weekly trading reviews, measure our latest marketing campaigns, and collaborate with Finance on pricing models.
• Days 61–90 (Contribute & Own): Autonomously lead key project workstreams, present your insights to stakeholders, and run a proactive deep-dive into a data trend of your choice.

Your team and the people you will work with…

You’ll be joining our lively Commercial Telecoms team, working side-by-side with our Telecoms Commercial Manager. This isn’t about sitting alone in a silo; you’ll be a key partner across the wider business, working regularly with Marketing, Finance, Data and Product. Your team’s purpose is to make sure our broadband and mobile services are a roaring success, turning raw numbers into smart, simple ideas that everyone can act on.

Qualifications

• 1 to 2 years of experience in a commercial or analytical role, ideally within telecoms, utilities, or another subscription-based business model.
• A data-driven mindset – you love diving into numbers to investigate performance, crack business problems, and uncover commercial truths.
• Superb Excel skills – spreadsheets are a doddle for you! If you already know your way around SQL and Looker, that’s brilliant (if not, we’ll teach you!), and you’re keen to play with AI tools to supercharge and speed up your analysis.
• An adaptable, hands-on attitude – you are highly capable with complex data but just as happy rolling up your sleeves to handle quick operational tasks or ad hoc commercial queries.
• Great communication & collaboration – you can easily translate technical data insights into clear, actionable ideas for non-technical stakeholders, and you’re confident working cross-functionally with friendly teams across Commercial, Marketing, Finance, and Product to challenge assumptions and make things happen.

Additional Information

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

• An industry benchmarked salary. We’ll share it during your first conversation.
• Performance bonus: An annual discretionary bonus ranging from 15-40%.
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
• Electric Car salary sacrifice scheme through Tusker
• Discount on our services and you’ll also get access to 100s of rewards and discounts through Perkbox
• A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
• Family-friendly policies, designed to help you and your family thrive.
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP. Our wellbeing app Unmind supports your mental health.
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop your career journey through learning, coaching and new experiences

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You’ll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row!

The Go To Market Recruiting Specialist will be responsible for full lifecycle recruiting across all GTM functions including Enterprise & Commercial Sales, Sales Engineering, Channel & Customer Success & Support for the US business. Duties include: sourcing passive candidates from top tier software companies, attracting passive candidates, screening active candidates against predetermined hiring criteria, management of cognitive & behavioural assessments, coordinating interviews with multiple stakeholders and offer negotiation through to close. This person will act as a consultant and business partner for all recruiting-related activities, working collaboratively with all levels within the organisation.

Here’s a closer look at this key role:

• Responsible for full life-cycle recruiting activities for assigned requisitions including sourcing, resume review, interviewing and offer negotiation
• Serve as a talent partner for assigned requisitions, collaborating with all levels within the organisation to deliver consistent outcomes
• Consistently source, build and deliver robust, diverse talent pipelines for ready now talent pools and future projects
• Develop and implement creative approaches to uncover new or specific sources of talent, utilising advanced recruitment sourcing techniques
• Keep ahead of market trends within the technology industry
• Ensure compliance with legal and regulatory requirements and internal policies
• Participate in team projects and initiatives as and when assigned
• Meet or exceed performance metrics based on number of hires / quarter

What You’ll Need:

• Bachelor’s degree preferred, Human Resources or related field preferred
• 3 - 5 years professional recruiting experience specifically within software sales
• Ability to work in a fast-paced, complex environment
• Ability to think out of the box proactively and devise strategic sourcing campaigns to drive passive candidates engagement
• Ability to work collaboratively with team members to ensure results
• Metrics and results driven
• Strong organizational and time management skills with the ability to multi-task and manage multiple roles simultaneously
• Highly coachable, hungry to learn and develop your skill set
• Slack experience is a plus
• Agency and in-house experience is a plus

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 08/02/26

LogicMonitor is an Equal Opportunity EmployerAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:

At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.

Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.

We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

#LI-JP1 #LI-Hybrid #BI-Hybrid

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is:

$1—$1 USD

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us

We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results.

Our platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we’re helping our customers build strong organisations and careers for the long term.

Why our customers love Dayshape:

• We help professional firms optimise margins and increase revenue, unlocking access to more profitable work.

• We provide complete operational visibility today and the tools to confidently predict tomorrow.

• We empower firms to become the places where top talent wants to work - and the best clients want to work with.

Recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 ScotlandIS awards, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us.

At Dayshape, our purpose is to improve people’s working lives, and our culture is an important driving force in helping us to do just that. We’re a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.

About the role

We’ve come a long way in a short time, but there’s still so much more we can do. We have grand ambitions to make Dayshape the most advanced resource planning tool on the market. That’s where you come in.

As part of one our engineering teams, your key areas of focus will be enhancing product scalability and usability, helping consistently deliver features that support our customers’ success. As a senior software engineer, you will work collaboratively with the rest of our cross-functional team to plan and deliver new features and enhancements. We are hiring across multiple engineering teams, all solving unique challenges.

What you’ll do

• Support our product and engineering managers in prioritisation, scoping and leading delivery of product features

• Work as part of our engineering team to enhance quality, scalability, performance, maintainability, configurability, and usability

• Support, mentor, and coach other members of the team

• Be involved in the entire life cycle of features, including idea creation, deployment, and longer-term updates and enhancements

• Work on a wide variety of different challenges across the product and codebase

About you

• You will be a strong back-end C# or front-end JS developer, but with some good experience across both front end and back end technologies. Our tech stack is based around .Net (framework and Core) and Vue.js, so a willingness to work across the tech stack is a must.

• Have experience of using automated testing to prove that everything you do is of a high degree of quality.

• You will be passionate about creating a product you can be proud of.

• Working closely with others will be second nature to you, collaborating closely with your engineering colleagues, along with developing relationships with our product and implementation teams.

• Great at asking awkward questions, kindly

• Motivated by learning new things and using those to make a positive difference

• Comfortable challenging and raising issues at any level

• Knowledgeable about a range of technologies, and quick to learn others

• Able to zero-in on bugs without looking at the code, based on your experience and intuition

• An excellent, kind, and supportive communicator (who often finds yourself un-crossing wires between your colleagues)

• Able to consider the broader impact of your design and coding decisions and those of others

• Great at breaking down big tasks into small chunks, solving tricky problems and tackling risks

• Used to working with agile development teams on large software products

Bonus points if you have

• Worked with Vue.js, .Net Core, Message Queuing Systems such as Azure Service Bus, SQL Server, and/or Microsoft Azure

• Worked in (or with) the Professional Services industry

What you’ll get

• Starting salary between £50,000 and £60,000, depending on experience

• Earning potential in the Software Engineer salary band up to £63,650

• At least £1,000 per year to spend on professional and personal development

• 33 days’ holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days

• Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement

• Enhanced family leave policies

• Private medical insurance, including dental and vision benefits

• Income protection and death in service cover

• Matched 5% auto-enrolment workplace pension scheme

• Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service

• Volunteering time – up to 20 hours a year to participate in volunteer work

• Regular All Hands meeting for inspiration and over-communication

• Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, board games and at-home cocktail classes!

• Genuinely nice, smart people to work with, who are excited about growing our company

Working Details

This is a full-time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this, just let us know.

We’re ideally looking for someone in/around Edinburgh, though we’re open to the possibility of this being a remote role (as long as you’re in the UK). We’re making the most of hybrid working, so you won’t need to come into the office everyday (unless you want to!).

We don’t mandate required office days, but we find that most of the team enjoy working from the office 2-3 days a week to connect with their team and other Dayshapers and to make use of space, and for meetings and collaboration.

Join the team!

Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background.

This is your opportunity to really influence how we get things done, and how our product develops to meet our customer’s needs. We’re doing well, but there’s lots more to do in order to maintain the high bar and pace that we’ve set.

If your experience isn’t an exact match for this job description, but you have transferrable skills/experience that you think would be a great fit, please outline this in a cover letter. Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application.

*Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand*

We are open to remote candidates based in the Americas time zones.

Zero is a small team inside Metalab.

We explore new tools, workflows, and ways of building products. We test ideas fast, validate what works, and feed learnings back to the broader org.

Half the effort is full-time R&D. The half we’re hiring for runs client projects to put the research to the test.

You run projects end-to-end: stakeholders, scope, budget, pace, ship on time. You push for velocity and clarity over process and ceremony. You feed back honestly to the people building the tools.

If a project works because you were there, that’s good. If it works because the system was there and you ran it well, that’s the point.

You’re curious, adaptable, and excited that project delivery is changing in real time.

This isn’t a shepherd-the-handoffs role. The agent infrastructure (Concretely: a stack of skills, agents, and feedback loops that triage requests, draft updates, summarize meetings, and handle the coordination work a project lead used to do by hand) is becoming our operating system — and you’re the one who improves it.

What You’ll Do

• Run client engagements end-to-end across web, mobile, AI-native, and emerging product surfaces
• Translate ambiguous briefs into structured delivery, working prototypes, and shipped product
• Collaborate closely with design and engineering leads on the work itself while not being afraid to own the delivery system around it
• Present work clearly to clients and internal teams, holding the line on scope, budget, and quality with honesty rather than ceremony
• Use AI tools and agents as a core part of your workflow to triage, draft, prioritize, summarize, and accelerate our Client’s outcomes
• Build, test and maintain skills, agents, and workflows like code — version them, improve them as the team’s taste sharpens, and feed honest learnings back to R&D

Requirements

• Project delivery experience at a digital product agency, studio, or consultancy, ideally in a Senior or Lead role
• Product delivery experience at a startup, scale-up, or large organization is excellent experience, as well
• Demonstrated mastery of running a project end-to-end — prioritization, sequencing, scope, dependencies, and the artifacts that keep design and engineering unblocked
• You don’t just use AI — you build with it. Likely in your personal life and hobby time. You’ve shipped skills, agents, or automated workflows that did real work and ran on their own.
• A bias toward owning the outcome, not just the plan — carrying product, user, and technical context across the team without letting threads drop
• Sharp judgment on what to ship next and what to cut, keeping the team focused on solving the right problem at the right time
• Passionate about staying ahead of how AI is changing product delivery, with a personal point of view on what’s working and what isn’t
• Happy working with R&D — taking ideas and prototypes out of experimentation, and folding the findings back into how the broader org delivers

Equal opportunity employer

Research shows that women and other marginalized groups tend to only apply for a job when they meet every single criteria. Does this role sound like it was made for you, yet you don’t check every box? Reach out anyways!  We’re an equal opportunity employer and are dedicated to fostering an inclusive and diverse environment for employees from all walks of life.  We hire based on talent, and we’re proud of our global perspective.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are developing a highly scalable media intelligence platform that processes, analyzes, and structures large volumes of multimedia content across text, image, video, and audio. As a Senior Applied ML Engineer, you will architect and build the core backend systems that power media ingestion, processing workflows, metadata generation, AI-based analysis, semantic search, and retrieval across large media libraries.

We are looking for a Senior Applied ML Engineer who can design, implement, optimize, and evaluate a production-grade moderation pipeline using open-source models.

This role requires deep backend engineering expertise, strong system design capability, and practical experience integrating AI/ML systems into production workflows. You will work on complex media-processing pipelines, video/audio analysis, OCR, speech-to-text, embedding generation, vector search, multimodal model integrations, and high-throughput asynchronous workloads. You will collaborate closely with engineering leadership to define backend architecture, improve reliability and scalability, and guide other engineers in delivering secure, observable, and high-performance systems.

Responsibilities

Backend Architecture & System Ownership

• Architect, build, and operate scalable backend services for a media intelligence platform, with a focus on clean, maintainable, and production-ready systems.

• Own critical backend components end to end, from system design and API contracts through implementation, deployment, monitoring, and iteration.

• Drive architectural decisions across APIs, processing pipelines, distributed compute, storage, search, observability, cloud infrastructure, and model-serving workflows.

• Design data models and storage patterns for media assets, generated metadata, embeddings, processing jobs, model outputs, search indexes, and audit trails.

• Design high-throughput media ingestion and processing pipelines for large volumes of video, audio, image, and text content.

• Build distributed, event-driven workflows for media processing using queues and pub/sub systems such as SQS, Kafka, Pub/Sub, or equivalent technologies.

• Implement reliable asynchronous processing patterns, including retries, idempotency, dead-letter queues, backpressure handling, and fault-tolerant job execution.

AI/ML Integration & Model Workflows

• Lead the development and optimization of metadata extraction, content analysis, scene detection, transcription, embedding generation, and multimodal AI inference workflows.

• Integrate and optimize AI/ML services within backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene analysis, multimodal inference, batching, caching, and fallback strategies.

• Collaborate with ML engineers, data scientists, or external model providers to benchmark models, compare quality/latency trade-offs, and safely roll out model upgrades.

Model Serving & Performance Optimization

• Optimize AI/ML inference workflows for latency, throughput, reliability, and cost across both real-time and batch-processing paths.

• Work with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services to improve batching, concurrency, warmup behavior, timeout handling, autoscaling, and GPU utilization.

• Evaluate and apply practical model optimization techniques such as quantization, model distillation, batching, caching, prompt optimization, and routing to smaller or cheaper models where appropriate.

• Design and maintain vector search and indexing systems using technologies such as Pinecone, Weaviate, Qdrant, Elastic Vectors, FAISS, pgvector, or similar tools.

• Build retrieval workflows that support semantic search, similarity matching, duplicate detection, media discovery, and structured metadata search.

• Monitor model and system performance in production, including API latency, queue depth, processing time, model error rates, GPU utilization, confidence distributions, drift signals, and cost per processed item.Search, Indexing & Data Retrieval

Infrastructure, Reliability & Observability

• Deploy and operate systems on AWS, GCP, Azure, or equivalent cloud platforms, including compute, storage, networking, queues, model-serving infrastructure, and monitoring systems.

• Ensure system reliability through logging, metrics, tracing, alerting, dashboards, operational runbooks, and incident-response best practices.

Collaboration & Engineering Leadership

• Collaborate with product, design, data, and ML teams to deliver media-rich, AI-powered product features.

• Mentor junior and mid-level engineers, support technical planning, review designs, and raise engineering quality across the team.

• Participate in code reviews, documentation, technical planning, and continuous improvement of engineering practices.

• Ensure code quality through testing, peer review, clear documentation, and maintainable implementation patterns.

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• 5-7+ years of backend engineering experience, ideally building scalable distributed systems, media platforms, data pipelines, or high-throughput backend services.

• Prior experience owning major backend modules end to end, including architecture, implementation, deployment, monitoring, and production operations.

• 3 + years of experience integrating AI/ML inference systems into backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene detection, or multimodal model outputs.

• Hands-on experience creating AI-powered processing pipelines for image, video, audio, or text analysis.

• Practical experience with production model optimization, especially for image, video, embedding, or multimodal models, including batching, caching, quantization, prompt optimization, routing strategies, latency reduction, and cost optimization.

• Prior experience with vector search, semantic search, media retrieval, or similarity-matching systems is strongly preferred.

• Experience mentoring engineers, leading technical discussions, and influencing architectural decisions across backend, infrastructure, and AI/ML workflows.

Technical Skills

• Strong expertise in Python and/or Node.js with Deep understanding of building scalable RESTful APIs and backend architectures

• Experience with HuggingFace transformers ecosystem and deep learning frameworks such as PyTorch and TensorFlow.

• Strong experience with SQL/NoSQL databases, schema design, and data modeling

• Preferred Exposure to distributed systems, microservices, asynchronous processing, and event-driven patterns with SQS, Pub/Sub, Kafka, or other queueing/pub-sub systems

• Experience deploying production systems on AWS, GCP, or similar cloud platforms

• Knowledge of infrastructure patterns (compute, storage, networking, observability)

AI/ML Integration

• Experience orchestrating embedding generation, scene detection, OCR, speech-to-text, image classification, video analysis, and multimodal model integrations.

• Experience optimizing inference workflows for latency, throughput, reliability, and cost.

• Experience working with scalable and optimized inference settings, including tuning sampling parameters, managing output‑length formats, and configuring reasoning‑related behaviors.

• Familiarity with practical model optimization techniques such as batching, caching, quantization, model distillation, prompt optimization, fallback routing, and use of smaller models where appropriate.

• Experience working with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services is preferred.

• Experience working with LLM and Multi-modal evaluation and benchmarking frameworks and domain‑specific benchmarks with the ability to interpret results and optimize model performance accordingly.

System Design & Architecture

• Preferred understanding of distributed systems, scaling patterns, and performance engineering

• Ability to design modular, maintainable, and efficient architectures

• Experience with API versioning, modularization, and designing long-running workflows

• Understanding of performance bottlenecks and low-latency backend patterns

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are developing a highly scalable media intelligence platform that processes, analyzes, and structures large volumes of multimedia content across text, image, video, and audio. As a Senior Applied ML Engineer, you will architect and build the core backend systems that power media ingestion, processing workflows, metadata generation, AI-based analysis, semantic search, and retrieval across large media libraries.

We are looking for a Senior Applied ML Engineer who can design, implement, optimize, and evaluate a production-grade moderation pipeline using open-source models.

This role requires deep backend engineering expertise, strong system design capability, and practical experience integrating AI/ML systems into production workflows. You will work on complex media-processing pipelines, video/audio analysis, OCR, speech-to-text, embedding generation, vector search, multimodal model integrations, and high-throughput asynchronous workloads. You will collaborate closely with engineering leadership to define backend architecture, improve reliability and scalability, and guide other engineers in delivering secure, observable, and high-performance systems.

Responsibilities

Backend Architecture & System Ownership

• Architect, build, and operate scalable backend services for a media intelligence platform, with a focus on clean, maintainable, and production-ready systems.

• Own critical backend components end to end, from system design and API contracts through implementation, deployment, monitoring, and iteration.

• Drive architectural decisions across APIs, processing pipelines, distributed compute, storage, search, observability, cloud infrastructure, and model-serving workflows.

• Design data models and storage patterns for media assets, generated metadata, embeddings, processing jobs, model outputs, search indexes, and audit trails.

• Design high-throughput media ingestion and processing pipelines for large volumes of video, audio, image, and text content.

• Build distributed, event-driven workflows for media processing using queues and pub/sub systems such as SQS, Kafka, Pub/Sub, or equivalent technologies.

• Implement reliable asynchronous processing patterns, including retries, idempotency, dead-letter queues, backpressure handling, and fault-tolerant job execution.

AI/ML Integration & Model Workflows

• Lead the development and optimization of metadata extraction, content analysis, scene detection, transcription, embedding generation, and multimodal AI inference workflows.

• Integrate and optimize AI/ML services within backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene analysis, multimodal inference, batching, caching, and fallback strategies.

• Collaborate with ML engineers, data scientists, or external model providers to benchmark models, compare quality/latency trade-offs, and safely roll out model upgrades.

Model Serving & Performance Optimization

• Optimize AI/ML inference workflows for latency, throughput, reliability, and cost across both real-time and batch-processing paths.

• Work with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services to improve batching, concurrency, warmup behavior, timeout handling, autoscaling, and GPU utilization.

• Evaluate and apply practical model optimization techniques such as quantization, model distillation, batching, caching, prompt optimization, and routing to smaller or cheaper models where appropriate.

• Design and maintain vector search and indexing systems using technologies such as Pinecone, Weaviate, Qdrant, Elastic Vectors, FAISS, pgvector, or similar tools.

• Build retrieval workflows that support semantic search, similarity matching, duplicate detection, media discovery, and structured metadata search.

• Monitor model and system performance in production, including API latency, queue depth, processing time, model error rates, GPU utilization, confidence distributions, drift signals, and cost per processed item.Search, Indexing & Data Retrieval

Infrastructure, Reliability & Observability

• Deploy and operate systems on AWS, GCP, Azure, or equivalent cloud platforms, including compute, storage, networking, queues, model-serving infrastructure, and monitoring systems.

• Ensure system reliability through logging, metrics, tracing, alerting, dashboards, operational runbooks, and incident-response best practices.

Collaboration & Engineering Leadership

• Collaborate with product, design, data, and ML teams to deliver media-rich, AI-powered product features.

• Mentor junior and mid-level engineers, support technical planning, review designs, and raise engineering quality across the team.

• Participate in code reviews, documentation, technical planning, and continuous improvement of engineering practices.

• Ensure code quality through testing, peer review, clear documentation, and maintainable implementation patterns.

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• 5-7+ years of backend engineering experience, ideally building scalable distributed systems, media platforms, data pipelines, or high-throughput backend services.

• Prior experience owning major backend modules end to end, including architecture, implementation, deployment, monitoring, and production operations.

• 3 + years of experience integrating AI/ML inference systems into backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene detection, or multimodal model outputs.

• Hands-on experience creating AI-powered processing pipelines for image, video, audio, or text analysis.

• Practical experience with production model optimization, especially for image, video, embedding, or multimodal models, including batching, caching, quantization, prompt optimization, routing strategies, latency reduction, and cost optimization.

• Prior experience with vector search, semantic search, media retrieval, or similarity-matching systems is strongly preferred.

• Experience mentoring engineers, leading technical discussions, and influencing architectural decisions across backend, infrastructure, and AI/ML workflows.

Technical Skills

• Strong expertise in Python and/or Node.js with Deep understanding of building scalable RESTful APIs and backend architectures

• Experience with HuggingFace transformers ecosystem and deep learning frameworks such as PyTorch and TensorFlow.

• Strong experience with SQL/NoSQL databases, schema design, and data modeling

• Preferred Exposure to distributed systems, microservices, asynchronous processing, and event-driven patterns with SQS, Pub/Sub, Kafka, or other queueing/pub-sub systems

• Experience deploying production systems on AWS, GCP, or similar cloud platforms

• Knowledge of infrastructure patterns (compute, storage, networking, observability)

AI/ML Integration

• Experience orchestrating embedding generation, scene detection, OCR, speech-to-text, image classification, video analysis, and multimodal model integrations.

• Experience optimizing inference workflows for latency, throughput, reliability, and cost.

• Experience working with scalable and optimized inference settings, including tuning sampling parameters, managing output‑length formats, and configuring reasoning‑related behaviors.

• Familiarity with practical model optimization techniques such as batching, caching, quantization, model distillation, prompt optimization, fallback routing, and use of smaller models where appropriate.

• Experience working with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services is preferred.

• Experience working with LLM and Multi-modal evaluation and benchmarking frameworks and domain‑specific benchmarks with the ability to interpret results and optimize model performance accordingly.

System Design & Architecture

• Preferred understanding of distributed systems, scaling patterns, and performance engineering

• Ability to design modular, maintainable, and efficient architectures

• Experience with API versioning, modularization, and designing long-running workflows

• Understanding of performance bottlenecks and low-latency backend patterns

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Global Director, Sales Strategy and Operations

Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross-functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments.

This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision-making, streamline processes, and ensure our global go-to-market organization can scale effectively as the business grows.

What You Will Do

• Partner with global Sales leadership to define and operationalize go-to-market priorities and commercial strategy
• Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
• Develop forecasting frameworks, reporting structures, and business insights that support data-driven decision-making
• Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
• Drive cross-functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
• Build scalable operational processes and frameworks that improve efficiency and consistency across regions
• Prepare executive-level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
• Identify areas for process improvement and lead operational change initiatives that support company growth

What We Are Looking For

• Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
• Experience working with global sales organizations and supporting cross-regional go-to-market teams
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
• Experience with forecasting, pipeline management, sales planning, and performance reporting
• Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
• Strong communication and presentation skills, including experience working with senior business leaders
• Comfortable balancing strategic thinking with hands-on operational execution
• Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you’ll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers’ success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.

The processing of your information is described in our Candidate Privacy Notice.

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga’s Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.

We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.

Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.

• Taking ownership and driving impact
• Being open to change and feedback
• Being passionate about our mission and our customers.

Are you ready to kickstart your career in accounting and finance while exploring the exciting world of automation and AI? Join our Accounting & Reporting Team for a hands-on internship where you’ll gain valuable experience, contribute to impactful projects and, if applicable, receive support for your thesis project!

What You’ll Do:

• Support the Accounting team with day-to-day accounting activities, including invoice processing, handling expense claims in Yokoy.
• Assist with monthly reporting activities, including database updates and preparing input for business reviews.
• Collaborate with other Finance teams on operational tasks and cross-functional initiatives, such as the monthly creation of Sales Review & Tax Invoices for selected sellers across Europe.
• Explore opportunities for process improvement and automation using AI/Machine Learning tools.Contribute to various finance team projects, learning on the job and making a difference.
• Option to work on a thesis project aligned with your academic requirements and our organizational goals.

Who We’re Looking For:

A 3rd or 4th-year Bachelor or Master student with the following qualities:

• Hands-on and pragmatic: You take initiative and get things done.
• Passionate about Accounting & Finance: Excited to learn and grow in the field.
• Curious about Automation and AI: Enthusiastic about leveraging technology for innovation.
• Open and approachable: A team player who communicates effectively and fits well with our down-to-earth vibe.
• Independent yet collaborative: You can work independently within defined boundaries, with plenty of support available.
• Fun and easygoing: Someone who enjoys a good laugh, a drink, and a no-nonsense attitude.

What We Offer:

• A dynamic and supportive team environment.Hands-on experience with real-world accounting and finance challenges.
• Opportunities to learn about automation and AI in finance.
• Support for a thesis project, providing access to resources, guidance, and relevant data.
• A mix of work and fun, with a team that values collaboration and a relaxed atmosphere.

Where You’ll Be

The role is based in The Netherlands at our amazing office in the city centre of Amsterdam.

Why You’ll Love Working with Us

• Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
• Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
• A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
• Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.

Our Offices and Way of Working

Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.

Interested?

Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

This job posting is available in English and Canadian French. Please scroll down for the French version.

Cette offre d’emploi est disponible en anglais et en français (Canada). Veuillez faire défiler pour la version française.

\_\_\______________________________

Remote - U.S. & Canada Only | Full-Time

Compensation:

• $80K - $130K USD (U.S.-based candidates)
• $85K - $145K CAD (Canada-based candidates)

We’re Not Looking for Generic Account Leadership. We’re Looking for a Performance Marketing Leader.

Level Agency is hiring an Account Director with deep performance marketing agency experience — someone who knows how to lead client relationships, connect strategy to execution, and drive measurable business outcomes.

You may be a current Account Director at a performance marketing agency. Or, you may have started hands-on in paid media, analytics, or campaign management before moving into account leadership. Either way, you understand what great performance marketing looks like because you’ve worked close enough to the work to know what actually moves results.

You can speak credibly about Google Ads. You understand how media, SEO, creative, data, CRM, websites, CRO, and reporting all connect. You know how to spot issues before they become client escalations. And you’re confident enough to lead a room without making it about your title.

You’re especially strong when the path to conversion is complex — where lead quality, pipeline, sales alignment, landing pages, and conversion journeys matter as much as media efficiency.

This is not a “status call and recap email” role. This is for someone who can connect client business goals to marketing strategy, push back with purpose, and lead a focused book of accounts with depth — rather than spreading their attention across a high-volume roster with limited depth.

This Isn’t for Everyone.

We’re building something rare: a place where growth, truth, and high performance go hand-in-hand.

You’ll thrive here if:

✅ You’ve led client relationships in a performance marketing agency environment.

✅ You understand how modern marketing channels work together — media, SEO, creative, data, CRM, website, CRO, and analytics.

✅ You can speak credibly about Google Ads and paid media strategy.

✅ You care about client business results, not just campaign metrics.

✅ You can lead a focused book of clients deeply, not manage a huge roster shallowly.

✅ Your default is “I’ll handle it,” even when the work sits slightly outside your lane.

And you’ll struggle here if:

❌ Your experience is primarily brand, creative, ecommerce, or DTC without deeper performance agency experience.

❌ You’ve only managed accounts at the surface level across a very large client load.

❌ You need a narrow job description to know what you should own.

❌ You protect scope before you protect the outcome.

❌ You can’t speak credibly about channel strategy beyond talking points.

About Level

We’re an AI-powered performance marketing agency — built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale.

We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients span B2B, education, healthcare, financial services, ecommerce, and more.

Your Role (and Impact)

As an Account Director, you’ll lead performance-driven client relationships across a focused book of accounts. You’ll sit at the intersection of client strategy, marketing execution, internal team leadership, and business impact.

You’ll be the person clients trust to tell them the truth, the person internal teams count on to create clarity, and the person who keeps strategy tied to measurable outcomes.

You’ll:

• Lead Performance Strategy: Translate client business goals into multi-channel marketing strategies that drive measurable growth.
• Own Client Relationships: Build trust with senior stakeholders through clear communication, proactive thinking, and sharp strategic recommendations.
• Connect the Marketing Ecosystem: Help clients understand how paid media, SEO, creative, data, CRM, websites, CRO, and reporting work together to improve performance.
• Bring Paid Media Fluency: Speak credibly about Google Ads, paid social, and media performance — even when you’re not the person making every in-platform change.
• Spot Issues Early: Dig into performance trends, ask better questions, and catch problems before they become client escalations.
• Push Back with Purpose: Challenge client assumptions when needed — always in service of the performance goal, never ego, scope protection, or control.
• Manage a Deep Book: Lead a focused portfolio of accounts with enough depth to truly understand each client’s business, performance drivers, and risks.
• Guide Internal Teams: Partner with media, SEO, creative, analytics, and strategy teams to keep work moving, priorities clear, and outcomes aligned.
• Tell the Story in the Data: Turn reporting, dashboards, and performance analysis into insights clients can act on.
• Own the Details: Keep budgets, forecasts, timelines, documentation, and communication sharp and accurate.

Requirements

Must-Haves

• 5+ years in a performance marketing agency. You have agency experience rooted in performance, paid media, and measurable outcomes — not primarily brand, creative, or ecommerce-only work.
• Account leadership experience in a performance environment. You are either currently an Account Director at a performance marketing agency or you started in marketing, paid media, analytics, or campaign management before transitioning into account leadership.
• Google Ads fluency is required. You can speak credibly about Google Ads and understand what to investigate when performance shifts, lead volume drops, or conversion quality changes.
• Modern marketing ecosystem understanding. You understand how paid media, SEO, creative, data, CRM, websites, CRO, and analytics connect to drive outcomes.
• Paid media strategy depth. You understand how media channels work together, especially search and social, and can translate performance signals into strategy.
• Client leadership experience. You’ve managed client relationships, led strategic conversations, and presented recommendations to senior stakeholders.
• Focused account management experience. You’re used to leading a meaningful book of clients deeply — roughly 3 to 8 accounts — rather than spreading your attention across a high-volume roster with limited depth.
• Experience with meaningful media spend. You’ve worked with clients spending at least $50K/month in media per client; $100K+/month is strongly preferred.
• Business-first mindset. You talk about revenue, pipeline, lead quality, conversion paths, customer journeys, and business outcomes — not just CTRs, CPCs, and platform metrics.
• Low ego, high ownership. You’re willing to build the dashboard, chase the answer, clean up the ambiguity, or step into the gap when the team needs it.

Strong Preferences

• B2B, lead generation, or complex-sale experience. Experience with longer buying cycles, pipeline quality, sales alignment, or non-DTC conversion paths is a major plus.
• Meta, LinkedIn, SEO, CRM, CRO, or other channel fluency. You don’t need to be an expert in every channel, but you should understand how they work together.
• Experience in financial services, healthcare, education, SaaS, or other considered-purchase verticals.
• Comfort with dashboards, reporting tools, Google Analytics, and data visualization.
• Experience mentoring account team members or coordinating cross-functional delivery teams.

AI Expectations

At Level, AI is a skillset — not a shortcut. In this role, you’ll be expected to:

• Use tools like ChatGPT, Midjourney, Claude, and Perplexity to improve how you work
• Share your prompts, process improvements, and ideas with the team
• Experiment regularly and refine your workflows over time
• Embrace discomfort as part of the learning process
• Apply AI tools to increase your speed, clarity, and creativity — not to replace thoughtful work

AI should make you sharper, faster, and more strategic. It should never replace judgment, taste, accountability, or a strong point of view.

Our Core Values

• No Ego, All In

We don’t do “that’s not my job.” We win together, step in where needed, and care more about the outcome than the org chart.

• Better Every Day

We want the feedback — even when it stings. We test, learn, adapt, and keep raising the bar.

• Relentless for Results

Activity is nothing without outcomes. We care about the work that moves the business forward.

• Driven by Truth

We challenge assumptions, follow the data, and tell clients what they need to hear — not just what is easy to say.

Perks & Benefits

At Level, we support our people across the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth.

• Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays
• Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options
• Comprehensive health benefits, mental health support, and company-paid disability & life coverage
• Employer retirement contributions (401(k) in the U.S., RRSP match in Canada)
• Quarterly performance reviews and career advancement opportunities

Remote First

This role is open to U.S. and Canada residents and is fully remote. We are unable to sponsor visas at this time.

Level Is Built on Inclusion

We are committed to diversity, equity, inclusion, and belonging. Level is proud to be an Equal Opportunity Employer — we celebrate what makes you, you.

Ready to Apply?

Click below to submit your resume. You’ll also answer a few thoughtful questions, so take your time.

We care more about how you think, how you lead, and how you create impact than whether your path has been perfectly linear.

Let’s build something together.

Télétravail – États-Unis et Canada seulement | Temps plein

Rémunération :

80 000 $ à 130 000 $ US pour les personnes candidates basées aux États-Unis

85 000 $ à 145 000 $ CA pour les personnes candidates basées au Canada

Nous ne cherchons pas un leadership de comptes générique. Nous cherchons un leader en marketing de performance.

Level Agency recrute un ou une Account Director possédant une solide expérience en agence de marketing de performance — une personne capable de diriger les relations clients, de relier la stratégie à l’exécution et de générer des résultats d’affaires mesurables.

Vous êtes peut-être actuellement Account Director dans une agence de marketing de performance. Ou encore, vous avez commencé les mains dans le cambouis en médias payants, en analytique ou en gestion de campagnes avant de passer au leadership de comptes. Dans tous les cas, vous comprenez à quoi ressemble un excellent marketing de performance, parce que vous avez été assez près du travail pour savoir ce qui fait réellement avancer les résultats.

Vous pouvez parler de Google Ads avec crédibilité. Vous comprenez comment les médias, le SEO, la création, les données, le CRM, les sites Web, le CRO et le reporting s’imbriquent. Vous savez repérer les problèmes avant qu’ils ne deviennent des escalades client. Et vous avez assez d’assurance pour mener une discussion sans que tout tourne autour de votre titre.

Vous êtes particulièrement solide lorsque le parcours vers la conversion est complexe — là où la qualité des leads, le pipeline, l’alignement avec les ventes, les pages de destination et les parcours de conversion comptent autant que l’efficacité média.

Ce n’est pas un rôle de « status call et courriel de récapitulation ». Ce rôle s’adresse à une personne capable de relier les objectifs d’affaires des clients à la stratégie marketing, de challenger avec intention et de diriger un portefeuille de comptes ciblé en profondeur — plutôt que de disperser son attention sur une longue liste de clients gérés en surface.

Ce poste n’est pas pour tout le monde.

Nous bâtissons quelque chose de rare : un endroit où la croissance, la vérité et la haute performance avancent ensemble.

Vous allez vous épanouir ici si :

✅ Vous avez dirigé des relations clients dans un environnement d’agence de marketing de performance.

✅ Vous comprenez comment les canaux marketing modernes fonctionnent ensemble — médias, SEO, création, données, CRM, site Web, CRO et analytique.

✅ Vous pouvez parler de Google Ads et de stratégie médias payants avec crédibilité.

✅ Les résultats d’affaires des clients vous importent plus que les simples indicateurs de campagne.

✅ Vous pouvez diriger un portefeuille ciblé de clients en profondeur, plutôt que gérer une énorme liste en surface.

✅ Votre réflexe naturel est « je m’en occupe », même lorsque le travail dépasse légèrement votre champ habituel.

Et vous aurez de la difficulté ici si :

❌ Votre expérience est principalement axée sur la marque, la création, le commerce électronique ou le DTC, sans expérience approfondie en agence de performance.

❌ Vous avez seulement géré des comptes en surface, dans un contexte de très grand volume de clients.

❌ Vous avez besoin d’une description de poste très étroite pour savoir ce qui vous appartient.

❌ Vous protégez le périmètre du mandat avant de protéger le résultat.

❌ Vous ne pouvez pas parler de stratégie de canaux avec crédibilité au-delà des grands principes.

À propos de Level

Nous sommes une agence de marketing de performance propulsée par l’IA — bâtie pour la précision, conçue pour croître, et alimentée par une mentalité scientifique. Chez Level, nous combinons stratégie, médias, création et intelligence machine pour générer des résultats qui comptent. Chaque fois. À grande échelle.

Nous avons été nommés parmi les meilleurs lieux de travail de Pittsburgh et reconnus comme l’une des entreprises à la croissance la plus rapide du classement Inc. 500. Nos clients œuvrent notamment en B2B, en éducation, en santé, en services financiers, en commerce électronique et dans plusieurs autres secteurs.

Votre rôle et votre impact

À titre d’Account Director, vous dirigerez des relations clients axées sur la performance au sein d’un portefeuille de comptes ciblé. Vous serez au croisement de la stratégie client, de l’exécution marketing, du leadership auprès des équipes internes et de l’impact d’affaires.

Vous serez la personne à qui les clients font confiance pour leur dire la vérité, celle sur qui les équipes internes comptent pour créer de la clarté, et celle qui garde la stratégie arrimée à des résultats mesurables.

Vous devrez :

Diriger la stratégie de performance : Traduire les objectifs d’affaires des clients en stratégies marketing multicanaux qui génèrent une croissance mesurable.

Prendre en charge les relations clients : Bâtir la confiance avec les parties prenantes seniors grâce à une communication claire, une pensée proactive et des recommandations stratégiques solides.

Relier l’écosystème marketing : Aider les clients à comprendre comment les médias payants, le SEO, la création, les données, le CRM, les sites Web, le CRO et le reporting travaillent ensemble pour améliorer la performance.

Apporter une aisance en médias payants : Parler avec crédibilité de Google Ads, des médias sociaux payants et de la performance média — même si vous n’êtes pas la personne qui effectue chaque changement dans les plateformes.

Repérer les problèmes tôt : Creuser les tendances de performance, poser de meilleures questions et détecter les enjeux avant qu’ils ne deviennent des escalades client.

Challenger avec intention : Remettre en question les hypothèses des clients lorsque nécessaire — toujours au service de l’objectif de performance, jamais par ego, protection de périmètre ou besoin de contrôle.

Gérer un portefeuille en profondeur : Diriger un portefeuille ciblé de comptes avec suffisamment de profondeur pour vraiment comprendre les activités, les leviers de performance et les risques de chaque client.

Guider les équipes internes : Collaborer avec les équipes médias, SEO, création, analytique et stratégie afin de faire avancer le travail, clarifier les priorités et aligner les résultats.

Raconter l’histoire dans les données : Transformer les rapports, les tableaux de bord et les analyses de performance en insights que les clients peuvent mettre en action.

Maîtriser les détails : Garder les budgets, prévisions, échéanciers, documents et communications clairs, exacts et à jour.

Exigences

Essentiels

5 ans et plus dans une agence de marketing de performance. Vous avez une expérience en agence ancrée dans la performance, les médias payants et les résultats mesurables — et non principalement dans la marque, la création ou le commerce électronique seulement.

Expérience en leadership de comptes dans un environnement de performance. Vous êtes actuellement Account Director dans une agence de marketing de performance, ou vous avez commencé en marketing, médias payants, analytique ou gestion de campagnes avant de faire la transition vers le leadership de comptes.

Aisance obligatoire avec Google Ads. Vous pouvez parler de Google Ads avec crédibilité et savez quoi examiner lorsque la performance fluctue, que le volume de leads baisse ou que la qualité des conversions change.

Compréhension de l’écosystème marketing moderne. Vous comprenez comment les médias payants, le SEO, la création, les données, le CRM, les sites Web, le CRO et l’analytique se connectent pour générer des résultats.

Solide profondeur en stratégie médias payants. Vous comprenez comment les canaux médias fonctionnent ensemble, particulièrement le search et le social, et pouvez traduire les signaux de performance en stratégie.

Expérience en leadership client. Vous avez géré des relations clients, animé des conversations stratégiques et présenté des recommandations à des parties prenantes seniors.

Expérience en gestion de comptes ciblée. Vous avez l’habitude de diriger un portefeuille significatif de clients en profondeur — environ 3 à 8 comptes — plutôt que de répartir votre attention sur une longue liste à haut volume avec peu de profondeur.

Expérience avec des budgets médias significatifs. Vous avez travaillé avec des clients qui investissent au moins 50 000 $ par mois en médias par client; 100 000 $ et plus par mois est fortement souhaité.

Mentalité orientée affaires. Vous parlez de revenus, de pipeline, de qualité des leads, de parcours de conversion, de parcours client et de résultats d’affaires — pas seulement de CTR, de CPC et de métriques de plateforme.

Peu d’ego, beaucoup d’ownership. Vous êtes prêt ou prête à construire le tableau de bord, chercher la réponse, clarifier l’ambiguïté ou combler l’écart lorsque l’équipe en a besoin.

Fortement souhaités

Expérience en B2B, génération de leads ou ventes complexes. Une expérience avec des cycles d’achat plus longs, la qualité du pipeline, l’alignement avec les ventes ou des parcours de conversion non DTC est un grand atout.

Aisance avec Meta, LinkedIn, le SEO, le CRM, le CRO ou d’autres canaux. Vous n’avez pas besoin d’être expert ou experte dans chaque canal, mais vous devez comprendre comment ils fonctionnent ensemble.

Expérience dans les services financiers, la santé, l’éducation, le SaaS ou d’autres secteurs à achat réfléchi.

Aisance avec les tableaux de bord, les outils de reporting, Google Analytics et la visualisation de données.

Expérience en mentorat auprès de membres d’équipes de comptes ou en coordination d’équipes de livraison interfonctionnelles.

Attentes liées à l’IA

Chez Level, l’IA est une compétence — pas un raccourci. Dans ce rôle, on s’attendra à ce que vous puissiez :

Utiliser des outils comme ChatGPT, Midjourney, Claude et Perplexity pour améliorer votre façon de travailler

Partager vos prompts, vos améliorations de processus et vos idées avec l’équipe

Expérimenter régulièrement et raffiner vos façons de travailler au fil du temps

Accueillir l’inconfort comme une partie normale du processus d’apprentissage

Appliquer les outils d’IA pour augmenter votre vitesse, votre clarté et votre créativité — sans remplacer un travail réfléchi

L’IA devrait vous rendre plus aiguisé ou aiguisée, plus rapide et plus stratégique. Elle ne devrait jamais remplacer le jugement, le goût, l’imputabilité ou un point de vue solide.

Nos valeurs fondamentales

Pas d’ego, engagement total

Chez nous, « ce n’est pas mon travail » n’a pas sa place. Nous gagnons ensemble, nous prêtons main-forte là où il le faut, et nous nous soucions davantage du résultat que de l’organigramme.

Meilleur chaque jour

Nous voulons recevoir du feedback — même lorsqu’il pique un peu. Nous testons, apprenons, nous adaptons et continuons à élever la barre.

Obsédés par les résultats

L’activité ne vaut rien sans résultats. Ce qui compte pour nous, c’est le travail qui fait avancer l’entreprise.

Guidés par la vérité

Nous remettons les hypothèses en question, suivons les données et disons aux clients ce qu’ils doivent entendre — pas seulement ce qui est facile à dire.

Avantages et bénéfices

Chez Level, nous soutenons nos équipes aux États-Unis et au Canada grâce à des avantages conçus pour favoriser la flexibilité, le bien-être et la croissance à long terme.

Télétravail complet partout aux États-Unis et au Canada, allocation mensuelle pour le travail à domicile et vendredis d’été

Congés généreux, incluant des congés payés illimités aux États-Unis, des vacances concurrentielles au Canada et des options de congé parental/familial

Assurances collectives complètes, soutien en santé mentale, et assurance invalidité et assurance vie payées par l’entreprise

Cotisations de retraite de l’employeur : 401(k) aux États-Unis et contribution REER au Canada

Évaluations de performance trimestrielles et occasions d’avancement professionnel

Télétravail d’abord

Ce poste est ouvert aux personnes résidant aux États-Unis et au Canada et est entièrement en télétravail. Nous ne sommes pas en mesure de commanditer des visas pour le moment.

Level est fondée sur l’inclusion

Nous sommes engagés envers la diversité, l’équité, l’inclusion et l’appartenance. Level est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi — nous célébrons ce qui fait de vous une personne unique.

Prêt ou prête à postuler?

Cliquez ci-dessous pour soumettre votre CV. Vous répondrez aussi à quelques questions réfléchies, alors prenez le temps qu’il faut.

Ce qui nous importe le plus, c’est votre façon de penser, votre façon de diriger et votre capacité à créer de l’impact — pas que votre parcours ait été parfaitement linéaire.

Bâtissons quelque chose ensemble.

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

We’re hiring a strategic and commercially astute Enterprise Customer Success Manager to lead the end-to-end lifecycle for our most complex and valuable customers.

Based in Sydney, Melbourne, New York, or London, you’ll own a portfolio of 3 to 6 large hospital systems, health networks, and strategic healthcare organisations (250+ users each), serving as a trusted strategic partner who shapes deployment strategy, drives measurable clinical and operational outcomes, and expands Heidi’s footprint across multi-site enterprises.

This is a senior role. You’ll work closely with Implementation Specialists and Account Executives from pre-sales through to long-term value realisation, balancing strategic partnership with hands-on execution.

What you will do

• Own the enterprise lifecycle: Lead the full customer relationship from pre-sales scoping and pilot design through implementation, adoption, expansion, and renewal. Build success plans that map customer goals to measurable clinical and operational outcomes.

• Build executive partnerships: Earn trusted, long-term relationships across C-suite (CIO, CMO, COO, CEO), clinical leadership, IT, and operations. Tailor your engagement to what each stakeholder cares about.

• Lead multi-site rollouts: Drive sophisticated implementations with formal governance, detailed plans, and cross-functional coordination. Manage workflow change through structured reinforcement: training waves, competency assessments, and coaching.

• Engage in pre-sales and pilots: Work alongside Account Executives and Implementation Specialists to shape deployment strategy, scope pilots for success, and run customer-facing demos when needed.

• Translate data into action: Synthesise enterprise usage and outcome metrics into clear narratives. Adjust depth and style for IT, ops, and exec audiences. Use data to decide where to intensify training, redesign workflow, or expand.

• Own commercial outcomes: Lead renewal conversations with strong value narratives. Identify and execute expansion opportunities backed by adoption maturity and outcome data. Partner with AEs to close.

• Prove value: Build evaluation frameworks for pilots and rollouts grounded in clinical and operational KPIs. Use outcome data to shape multi-year value narratives that strengthen commercial positioning.

• Orchestrate cross-functionally: Provide concise, complete context to Product, Engineering, Implementation, GTM, and Support. Surface risk early, drive decisions during ambiguity.

• Shape the playbook: Contribute to the frameworks, tools, and ways of working that turn complex enterprise programmes into scalable, repeatable rollouts.

What we will look for

• Experience: 5+ years in SaaS customer success or client-facing roles, with at least 3 years managing enterprise accounts (250+ users, high-value ARR).

• Full-lifecycle ownership: Proven track record across scoping, implementation, adoption, expansion, and renewal in complex enterprise environments.

• Executive presence: Builds trusted relationships with C-suite, clinical leaders, and technical stakeholders. Earns credibility quickly.

• Change management: Experience leading multi-site rollouts that drive genuine behaviour change and sustained adoption.

• Commercial acumen: Strong on expansion, complex renewals, and contributing to NRR and portfolio growth.

• Data-driven: Translates usage patterns and outcomes into strategic insights for customers and internal teams.

• Communication range: Adapts depth and style fluently from frontline clinicians to board-level executives.

• Pre-sales comfort: Willing and able to scope deals, design pilots, and run demos alongside Sales.

• Healthcare a bonus: Familiarity with clinical workflows, hospital systems, or large health networks helps you ramp faster.

The Way We Work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

• Flexible hybrid working, with 3 days in the office

• Monthly $150 AUD benefit to invest in your physical and mental wellbeing

• Recharge Days after major milestones and busy periods

• A generous personal development budget of $1000 AUD per annum

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• A one-time home office setup contribution

• 26 weeks paid parental leave for primary carers, 18 weeks for secondary carers

• A fertility support benefit of $10,000 AUD covering IVF, egg freezing or sperm freezing

• 10 days per year dedicated to supporting clinicians in maintaining accreditation

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

CapTech’s Customer Experience (CX) team seeks a Senior Visual Designer / Product Designer with a track record of designing sophisticated user experience and digital brand experiences that are visually striking, brand-forward, and accessible.

Our designers are passionate problem-solvers who bring both creativity and craft to complex business challenges. They elevate the visual quality of our products and services, keeping pace with evolving design methods, tools, and technologies.

This could be the position for you if:

· You are a visual storyteller with a portfolio of modern, polished, and engaging UI and brand design work across web and mobile platforms.

· You excel at designing interfaces, components, and layouts that balance beauty and usability.

· You can create everything from product UIs and prototypes to icons, brand graphics, and illustrations.

· You’re comfortable working within design systems and know when to push their evolution with fresh, creative thinking.

· You enjoy collaborating with researchers, developers, analysts, and other designers to create cohesive and impactful experiences.

· You are a self-starter and are able to meet tight-deadlines, while being able to incorporate feedback from clients and Creative Directors, all while collaborating closely with project teams.

Responsibilities may include:

· Designing engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.

· Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations.

· Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.

· Conducting competitive brand or experience analyses and delivering innovative solutions and recommendations.

· Consulting with clients and team members about the benefits of accessible design.

· Contributing to and supporting the creation of personas, customer journeys, and prototypes that follow interaction design and usability best practices.

· Incorporating user research, customer insights, and usability testing results to inform design decisions.

· Collaborating with developers to ensure design fidelity and accessibility.

· Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.

· Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.

Qualifications

· 3-5 years of professional experience, ideally in a consulting or agency context.

· 4-year+ degree in Design or a related field.

· Strong written, verbal, conceptual, and visual communication skills.

· Proficiency in designing developer-ready visual assets and UI components in Figma is required, with preference given to candidates who demonstrate expertise in organizing files for clarity, applying consistent styles and naming conventions, and utilizing advanced features such as auto layout, component libraries, variables, and design tokens to support scalable and efficient design handoff.

· Proficiency with Illustrator, Photoshop, and InDesign, as well as PowerPoint.

· Working familiarity with the role of Product Designer is a plus.

· Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus.

· Experience with video editing and motion design is a plus

· Working knowledge of Agile product development lifecycles and practices is a plus.

· Familiarity with WCAG and accessibility standards is a plus.

Please include a link to your online portfolio with your application in order to be considered.

Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.

• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths

• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs

• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care

• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more

• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations

• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.

• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.  As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email [email protected]. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

#LI-LM1

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What’s the opportunity?

• You’ll manage the roadmap: capture work from a wide range of inputs, understand and prioritise this work so your team is always working on the most impactful projects
• You’ll deeply know the problems that you’re tackling through research and regular interaction with customers; define and frame those problems for the team
• You’ll collaborate with your team in thinking big, to imagining future solutions that solve these problems
• You’ll scope these solutions to their smallest coherent state to ship to customers as early as you can
• You’ll constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures, both in beta’s and after full release.
• You’ll own and maintain the quality of the product areas your team are responsible for; deliver world-class software in every release.
• You’ll motivate a group of committed, smart people to do the best work of their careers

What skills do I need?

• 5+ years experience in product, with a proven track record of shipping impactful products.
• Experience collaborating with multiple teams and juggling several projects at once
• You have a strong track record of effectively collaborating with design and are passionate about the end user experience
• Demonstrable experience of leading a team
• You can clearly communicate product decisions and the rationale behind them. You’re comfortable making decisions without consensus. You can help others make decisions by being persuasive. You are excellent at stakeholder management.
• You have deep experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts.
• You’re entrepreneurial; you don’t need direction; you’re self driven.
• You’re organised, not ad hoc.
• You’re able to easily switch between thinking creatively and analytically.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too

MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LiHyrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.