We are seeking a Sr. Director, Offering Management to join our team in the London or Cambridge, UK offices.

Lead the strategy and execution of a cloud-based quantum developer platform that enables developers, researchers, and enterprise users to build, simulate, and run quantum applications across hybrid classical–quantum environments. Drive adoption by simplifying quantum workflows, integrating with classical compute, and aligning platform capabilities with evolving quantum hardware roadmaps.

Key Responsibilities:

Platform Strategy & Business Alignment

• Define and continuously evolve a multi-year strategy for the developer platform, aligned with company-wide technology and business priorities. Prioritize platform features that unlock new offerings and enable our roadmap
• Identify key platform capabilities required to support future workloads, applications, and future generations of hardware
• Drive build vs. buy vs. partner decisions for platform components
• Establish and track key KPIs to measure platform adoption and developer productivity
• Translate emerging trends (AI, cloud-native, edge, etc) into actionable platform investments
• Translate platform capabilities into business impact, including revenue enablement, future market growth, and enablement of our roadmap
• Define monetization and packaging strategies where applicable (e.g., usage-based models, tiers)
• Build business cases to justify large-scale infrastructure or platform investments

Developer Experience (DX)

• Own the end-to-end developer journey across multiple segments, and partner with customer support to continuously improve onboarding, documentation, tooling, debugging, and support
• Champion best practices for APIs, SDKs, documentation, templates/libraries, etc. for consistency, versioning, ease of use and intuitive workflows.
• Encourage teams to become intimately knowledgeable about users and developers across multiple segments by promoting and reviewing user analytics, customer service tickets, user surveys, and direct engagement to understand points of friction
• Identify and remove the biggest sources of developer friction

Platform Architecture and Technical Direction

• Partner closely with engineering leaders to define scalable, resilient platform architectures
• Be a key member of the integrated product team, providing inputs on design tradeoffs involving scale, cost, and maintainability
• Be a spokesperson for our platform, both internally and externally
• Be the voice of the market and the developers to translate needs into product and capabilities requirements via a Market Requirements Document (MRD).

Ecosystem & Growth Strategy

• Team with customer support and ecosystem teams to design and execute a strategy to grow a vibrant developer ecosystem
• Provide inputs for continuous improvement on developer onboarding and education, communicate engagement and advocacy, and partner enablement and co-innovation.
• Be innovative in identifying ways to drive platform adoption and stickiness through experience, value, and differentiation

Execution & Operational Excellence

• Establish operating rhythms for roadmap planning, task prioritization, and
• Foster close relationships with engineering, sales, user support, product teams across the full stack, finance, and legal.
• Partner with program management to identify and track milestones and deliverables

YOU MUST HAVE:

• 15+ years in product/offering management for developer platforms, cloud services, HPC, or advanced compute systems
• Advanced Degree in Computer Science, Computer Engineering, Physics, or related field

WE VALUE:

• Prior experience in HPC or accelerator-based platforms, scientific computing or simulation environments, cloud-service provider computing platforms
• Prior experience or knowledge of quantum computing desired but not required.
• Ability to bridge quantum computing, software engineering, and product strategy
• Proven track record influencing across research, engineering, and business teams
• Excellent written and spoken communication skills, a demonstrated capability of being a confident and easy communicator that can translate very technical concepts into understandable, relatable information across multiple audiences.
• Experience managing a small but highly productive, global team with diverse product background. Experience influencing across an entire organization without having direct line-management relationships
• Experience balancing the player-coach aspect of the job, not being afraid to roll up your sleeves and take on projects while providing coaching and feedback to develop your team.
• Comfortable navigating through ambiguity and finding solutions when there are seemingly conflicting and open-ended requirements and expectations
• High leadership EQ: able to handle stressful situations without becoming rattled or short tempered

$260,000 - $325,000 a year

Compensation & Benefits:

Incentive Eligible – Range posted is inclusive of bonus target.

The pay range for this role is $260,000 – $325,000 annually. Actual compensation within this range may vary based on the candidate’s skills, educational background, professional experience, and unique qualifications for the role.

Quantinuum is the world leader in quantum computing. The company’s quantum systems deliver the highest performance across all industry benchmarks. Quantinuum’s over 650 employees, including 400+ scientists and engineers, across the US, UK, Germany, and Japan, are driving the quantum computing revolution.

By uniting best-in-class software with high-fidelity hardware, our integrated full-stack approach is accelerating the path to practical quantum computing and scaling its impact across multiple industries.

By joining Quantinuum, you’ll be at the forefront of this transformative revolution, shaping the future of quantum computing, pushing the limits of technology, and making the impossible possible.

What’s in it for you?

A competitive salary and innovative, game-changing work

Flexible work schedule

Employer subsidized health, dental, and vision insurance

401(k) match for student loan repayment benefit

Equity, 401k retirement savings plan + 12 Paid holidays and generous vacation + sick time

Paid parental leave

Employee discounts

Quantinuum is an equal opportunity employer. You will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Know Your Rights: Workplace discrimination is illegal

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role

The Senior Director of Data Strategy oversees and guides our Data Strategy team, architecting the data capture, measurement, and analytics needs for Wpromote’s enterprise clients. The Data Strategy team acts as the central resource & lead for Digital Strategy & Analytics engagements with clients. This team combines their expertise across multiple facets of digital measurement,  digital marketing, and data science with deep subject matter solutions experts across our Data Analytics, Analytics Management & Engineering, and Reporting Solutions teams to define client measurement challenges, architect & deploy solutions, and guide clients toward incremental measurement maturity.

The Sr.  Director of Data Strategy will lead Wpromote’s Data Strategy team, architecting data and measurement solutions for enterprise clients.

• Partner with a cross-functional team of exec-level leaders across Client & Media Strategy, Data Strategy & Analytics leaders to deliver scalable, high-quality, cross-channel data solutions and service experiences quickly to clients and their teams from across Analytics Engineering, Analytics Management, Data Engineering, Reporting Solutions, and Data Analysis

• Lead client engagements and strategy: Define challenges, build solutions, and guide clients toward better measurement while remaining hands-on in the  delivery  of client-facing solutions

• Manage team operations: Project planning, resourcing, budget, and ensuring high client satisfaction.

• Evangelize measurement methods and solutions: Educate clients on technology, privacy, and data capture.

• Develop novel solutions: Collaborate with other teams to create cutting-edge measurement tools.

• Deep understanding of digital measurement: Trends, technologies, methodologies, and client challenges.

• Continue to enhance the Data Strategy and Analytics team’s menu of services

• Design team resources: Deliver best-in-class solutions and insights for data-driven decisions

• Acting as an escalation point to promptly resolve complex and occasionally unprecedented situations with broad definitions.

• Building internal alignment: Educating and training the Client Strategy, Channel, and Executive teams on Data Strategy & Analytics capabilities to ensure consistent adoption of best practices.

• Support growth: Pitching new business on the differentiated value of Data Strategy & Analytics services, crafting a consultative sales approach through consulting on prospect MarTech stacks

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $170,000 - $195,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.

This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-JJ

#LI-Remote

You Will Be

• Leading the Data Strategy team, working on enterprise client engagements with the primary focus of enabling measurement solutions and guiding client decisions. This will include directly managing at least 4-5 Directors/Associate Directors with additional team members reporting to them.

• Providing thought-leadership on topics central to the Digital Measurement space, including, but not limited to Data Privacy & Compliance, Behavioral Tracking Intelligence, Customer Insights, Media Performance Measurement Solutions (MTA, MMM, Incrementality) & Novel Solutions developed by the DS&A team.

• Leading a team of strategists and analysts dedicated to uncovering insights and delivering strategic recommendations that drive measurable business outcomes for our clients. This role combines analytical rigor with client-focused problem-solving to shape high-impact strategies.

• Driving cross-departmental adoption of novel measurement solutions through partnership with the Product team

• Continually evolving the business objectives & expectations of the Data Strategy & Analytics team to adjust to the changing scope of data utilization & measurement needs of our clients. This includes refining deliverable scopes & ensuring effective delivery of new solutions to all clients.

• Defining standards & practices for educating stakeholders (both internal & external) and ensuring awareness of solutions we have developed to meet clients’ measurement needs.

• Partnering with the sales team & digital marketing channel leaders on new business pitches.

• Collaborating with the Product leadership team to ensure solutions are useful and scalable for product development.

• Building out value propositions, positioning, capabilities, and case studies of Data Strategy & Analytics offerings.

• Evangelizing the proliferation, adoption, and revenue growth of Data Strategy client engagements across the agency, with a strong focus on utilizing Polaris + DS&A solutions.

• Leading our Marketing Technology partnership engagements & guiding team members to identify opportunities to recommend new partners that enable clients to develop a useful MarTech stack.

• Identifying new measurement needs for our clients and working with cross-departmental teams to develop new solutions that can be delivered to clients in a repeatable, process-driven capacity.

• Defining new processes & resources required to optimize team performance and provide predictable, scalable delivery of solutions to our clients.

You Must Have

• 12+ years of experience leading data strategy and analytics teams.

• Experience working with Digital Marketing decision-makers & breaking down complex topics to ensure comprehension across stakeholders with a wide range of measurement knowledge.

• Comprehensive knowledge of the digital measurement ecosystem, including but not limited to Media Performance Measurement (MMM, MTA, Incrementality)

• Marketing technology and agency experience enabling enterprise analytics systems for customers

• Strong analytic & problem-solving skills.

• Solid and proven ability to lead a team and a team of managers

• The ability to work in a team structure and foster collaboration

• The ability to distill complex information and present it to senior and C-suite level executives.

• An energetic attitude and a passion for Marketing measurement.

• Experience working with different Ad platforms and Digital Analytics tools.

• Strong proficiency in executive function tools such as Google Sheets (or Excel) and Google Slides.

• Verbal communication skills, with the ability to understand the technical details behind data utilization for digital marketing and the ability to explain it simply to non-technical audiences.

• Project management skills, with the ability to work efficiently across multiple teams, clients, and timelines simultaneously.

Nice To Have

• Previous experience in a client-facing role at a performance marketing agency.

• A strong public image within the Digital Marketing & Analytics community, and be involved in conversations focused on advancing Digital Measurement solutions.

• Experience with measurement solutions utilized within other (non-digital marketing) industries.

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role

The Senior Director of Data Strategy oversees and guides our Data Strategy team, architecting the data capture, measurement, and analytics needs for Wpromote’s enterprise clients. The Data Strategy team acts as the central resource & lead for Digital Strategy & Analytics engagements with clients. This team combines their expertise across multiple facets of digital measurement,  digital marketing, and data science with deep subject matter solutions experts across our Data Analytics, Analytics Management & Engineering, and Reporting Solutions teams to define client measurement challenges, architect & deploy solutions, and guide clients toward incremental measurement maturity.

The Sr.  Director of Data Strategy will lead Wpromote’s Data Strategy team, architecting data and measurement solutions for enterprise clients.

• Partner with a cross-functional team of exec-level leaders across Client & Media Strategy, Data Strategy & Analytics leaders to deliver scalable, high-quality, cross-channel data solutions and service experiences quickly to clients and their teams from across Analytics Engineering, Analytics Management, Data Engineering, Reporting Solutions, and Data Analysis

• Lead client engagements and strategy: Define challenges, build solutions, and guide clients toward better measurement while remaining hands-on in the  delivery  of client-facing solutions

• Manage team operations: Project planning, resourcing, budget, and ensuring high client satisfaction.

• Evangelize measurement methods and solutions: Educate clients on technology, privacy, and data capture.

• Develop novel solutions: Collaborate with other teams to create cutting-edge measurement tools.

• Deep understanding of digital measurement: Trends, technologies, methodologies, and client challenges.

• Continue to enhance the Data Strategy and Analytics team’s menu of services

• Design team resources: Deliver best-in-class solutions and insights for data-driven decisions

• Acting as an escalation point to promptly resolve complex and occasionally unprecedented situations with broad definitions.

• Building internal alignment: Educating and training the Client Strategy, Channel, and Executive teams on Data Strategy & Analytics capabilities to ensure consistent adoption of best practices.

• Support growth: Pitching new business on the differentiated value of Data Strategy & Analytics services, crafting a consultative sales approach through consulting on prospect MarTech stacks

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $170,000 - $195,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.

This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-JJ

#LI-Remote

You Will Be

• Leading the Data Strategy team, working on enterprise client engagements with the primary focus of enabling measurement solutions and guiding client decisions. This will include directly managing at least 4-5 Directors/Associate Directors with additional team members reporting to them.

• Providing thought-leadership on topics central to the Digital Measurement space, including, but not limited to Data Privacy & Compliance, Behavioral Tracking Intelligence, Customer Insights, Media Performance Measurement Solutions (MTA, MMM, Incrementality) & Novel Solutions developed by the DS&A team.

• Leading a team of strategists and analysts dedicated to uncovering insights and delivering strategic recommendations that drive measurable business outcomes for our clients. This role combines analytical rigor with client-focused problem-solving to shape high-impact strategies.

• Driving cross-departmental adoption of novel measurement solutions through partnership with the Product team

• Continually evolving the business objectives & expectations of the Data Strategy & Analytics team to adjust to the changing scope of data utilization & measurement needs of our clients. This includes refining deliverable scopes & ensuring effective delivery of new solutions to all clients.

• Defining standards & practices for educating stakeholders (both internal & external) and ensuring awareness of solutions we have developed to meet clients’ measurement needs.

• Partnering with the sales team & digital marketing channel leaders on new business pitches.

• Collaborating with the Product leadership team to ensure solutions are useful and scalable for product development.

• Building out value propositions, positioning, capabilities, and case studies of Data Strategy & Analytics offerings.

• Evangelizing the proliferation, adoption, and revenue growth of Data Strategy client engagements across the agency, with a strong focus on utilizing Polaris + DS&A solutions.

• Leading our Marketing Technology partnership engagements & guiding team members to identify opportunities to recommend new partners that enable clients to develop a useful MarTech stack.

• Identifying new measurement needs for our clients and working with cross-departmental teams to develop new solutions that can be delivered to clients in a repeatable, process-driven capacity.

• Defining new processes & resources required to optimize team performance and provide predictable, scalable delivery of solutions to our clients.

You Must Have

• 12+ years of experience leading data strategy and analytics teams.

• Experience working with Digital Marketing decision-makers & breaking down complex topics to ensure comprehension across stakeholders with a wide range of measurement knowledge.

• Comprehensive knowledge of the digital measurement ecosystem, including but not limited to Media Performance Measurement (MMM, MTA, Incrementality)

• Marketing technology and agency experience enabling enterprise analytics systems for customers

• Strong analytic & problem-solving skills.

• Solid and proven ability to lead a team and a team of managers

• The ability to work in a team structure and foster collaboration

• The ability to distill complex information and present it to senior and C-suite level executives.

• An energetic attitude and a passion for Marketing measurement.

• Experience working with different Ad platforms and Digital Analytics tools.

• Strong proficiency in executive function tools such as Google Sheets (or Excel) and Google Slides.

• Verbal communication skills, with the ability to understand the technical details behind data utilization for digital marketing and the ability to explain it simply to non-technical audiences.

• Project management skills, with the ability to work efficiently across multiple teams, clients, and timelines simultaneously.

Nice To Have

• Previous experience in a client-facing role at a performance marketing agency.

• A strong public image within the Digital Marketing & Analytics community, and be involved in conversations focused on advancing Digital Measurement solutions.

• Experience with measurement solutions utilized within other (non-digital marketing) industries.

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Managing Director of Client Services

 

Company Overview
We are looking for a Managing Director of Client Services to focus on leading enterprise client delivery, strategic growth, and operational excellence. The Managing Director oversees Project Management, Operations, and Cyber, setting the standard for quality, accountability, and client impact while driving long-term, value-based relationships. The Managing Director operates as a senior advisor to clients and a trusted leader within the organization, bringing executive presence and credibility with senior stakeholders across leadership, government agencies, law firms, corporate legal departments, and strategic partners. The role ensures the delivery of defensible, efficient, and technology-enabled eDiscovery solutions across the full lifecycle of litigation and high profile government investigations. 

Key Responsibilities

Client Leadership and Strategy

• Ensure all clients are actively and effectively managed by establishing clear ownership and accountability with Associate Directors leading client engagement and overall experience.
• Oversee Associate Directors to ensure consistency in communication, issue resolution, delivery alignment, and client satisfaction.
• Partner with Associate Directors and Sales to strengthen client relationships, increase visibility, and drive long-term account growth.
• Collaborate with Advisory Services to guide client-specific strategies related to workflows, technology, and engagement models to support delivery success and identify expansion opportunities.
• Establish and enforce a structured client governance model, including Quarterly Business Reviews, standardized reporting, and client playbooks that drive accountability and proactive management.
• Maintain involvement in key client initiatives focused on innovation and continuous improvement, including the adoption of automation, analytics, and AI-enabled workflows.

Delivery and Operational Leadership

• Lead Project Management, Operations, and Cyber teams to ensure consistent execution of all processing, production, breach response, and eDiscovery workflows.
• Ensure clear, consistent documentation of processes to support execution across the full project lifecycle.
• Develop and mentor Associate Directors to strengthen delegation, accountability, and leadership capability across delivery teams.
• Establish and enforce operational standards across all engagements, including quality control, timeliness, and adherence to defined workflows.
• Oversee execution of complex, high-volume, and high-risk matters, including workflow design, resourcing, RACI alignment, and escalation management.
• Drive continuous improvement across operations, ensuring scalability, defensibility, and the ability to support emerging data sources.
• Monitor performance against defined KPIs, including utilization, quality, and timeliness, and take corrective action to improve consistency and outcomes.

Solution Design and Pre-Sales Engagement

• Partner with Sales and Advisory Services to support solution design and RFP responses.
• Provide input on pricing, scoping, team structure, and solution architecture to ensure alignment with client needs and delivery capabilities.
  

Financial and Portfolio Management

• Own overall financial performance, including revenue, margin, forecasting, and portfolio health.
• Monitor and address risks using defined KPIs, including effective rate and profitability.
• Scale and optimize teams across Project Management, Operations, and Cyber through effective utilization and resource planning.

Experience and Qualifications

• Bachelor’s degree in related fields such as information technology, business, operations management, project management, or similar disciplines
• 10+ years of experience in eDiscovery or legal technology, with deep expertise in the Electronic Discovery Reference Model and litigation lifecycle.
• Proven ability to translate client needs into scalable, high-quality operational solutions and lead complex, large-scale client engagements.
• 5+ years of leadership experience managing client services or operations teams and directing cross-functional delivery organizations.
• Strong experience with Relativity, certification as a Relativity Certified Administrator preferred.
• Demonstrated ability to advise clients, manage expectations, and maintain high levels of client satisfaction.
• Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders, including attorneys, client teams, and internal resources.
• Proven ability to manage multiple concurrent projects within budget and timeline constraints, including the use of structured methodologies such as RACI and Gantt frameworks.
• Strong organizational and prioritization skills, with the ability to operate effectively and quickly in time-sensitive and high-pressure environments.
• Demonstrated ability to lead teams through delegation, collaboration, and accountability.
• Experience troubleshooting applications and coordinating effectively with support teams.
• Proactive problem-solving mindset with the ability to anticipate client needs and drive solutions forward to avoid challenges from occurring. 

Our Commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past eight years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
-         Health, Dental, and Vision
-         Life Insurance
-         401k
-         Flexible Spending Account (Health, Dependent Care, and Commuter)
-         Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

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\n$170,000 - $210,000 a year\n

Access Softek is a leading provider of digital banking platforms for financial institutions across the U.S. 

We are seeking a Chief Technology Officer to define and lead the company’s technology vision, architecture strategy, and long-term platform evolution. This is an executive role responsible for ensuring technology is a core driver of business growth, product scalability, and operational resilience.

As CTO, you will partner with the CEO and executive leadership team to shape company strategy through technology, make high-impact architectural decisions, and ensure the organization is built to scale sustainably.

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What You'll own

• Own the company’s technology vision, architecture strategy, and long-term platform direction
• Define how the platform evolves, scales, and remains competitive over time
• Translate business strategy into technology strategy, system architecture, and key technical trade-offs
• Make executive-level decisions on platform design, modernization, and major technology investments
• Own end-to-end system architecture across products and services, ensuring coherence, scalability, and maintainability
• Drive long-term platform evolution, including legacy system strategy and architectural consolidation
• Design and evolve the engineering organization at the executive level, including leadership structure and scaling model
• Own technology risk, including system resilience, security architecture, and compliance (SOC2 and related standards)
• Ensure security and compliance are embedded into system design and engineering practices
• Partner with Product and Business leadership to align roadmap priorities with technical feasibility and long-term strategy
• Align engineering investment and capacity with business goals and growth priorities
• Oversee system reliability, scalability, and observability strategy at the platform level
• Evaluate and drive adoption of emerging technologies (including AI/automation) for strategic advantage
• Lead the company’s adoption of AI technologies and guide its transition toward AI-driven products and operations
• Provide executive-level visibility into platform health, risks, and architectural direction

 

Requirements

• 10+ years of experience in software engineering and technology leadership
• Proven experience as a CTO or equivalent executive technology leader in a scaling SaaS or platform company
• Strong track record of owning architecture and platform evolution in large-scale, production systems
• Experience leading and scaling distributed engineering organizations through growth and transformation
• Deep understanding of cloud-native architectures, distributed systems, and platform engineering principles
• Experience operating in regulated or security-critical environments (e.g., fintech, enterprise SaaS)
• Strong executive communication skills with ability to influence CEO and senior leadership decisions
• Demonstrated ability to operate at system, architecture, and business-strategy level
• Strong judgment in balancing speed, scalability, risk, and long-term technical investment

Our Benefits

• Compensation commensurate with experience
• 401(k) retirement savings plan
• Life insurance, short-term and long-term disabilities insurance
• Medical and dental insurance
• Paid vacation and sick leave
• Paid home internet

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About the Company:

Access Softek started developing software 30 years ago in Berkeley, California. Now, we have offices all over the United States and around the world, and are growing by the day! Our software is in use by over 350+ financial institutions, helping them to reach millions of customers and shape communities across the country. In addition, we have a technical development and consulting division that works for companies like Google, Sony and Nintendo.

Receivables management is a $20B+ market at an inflection point. Increasing regulatory complexity, rising operating costs, and declining effectiveness of legacy outbound models are driving demand for a modern, AI-first approach. Overtime.ai (Powered by Acclaim) is THE platform to define this next generation—combining voice AI, automation, and compliance-by-design to transform how the industry recovers debt while improving the consumer experience. This is a start-up leadership opportunity to shape go-to-market strategy, build a category-defining sales motion, and drive revenue in a market ready for disruption.

About The Role

The Head of Operations is responsible for operational execution, client deployment, regulatory coordination, and day-to-day operational management across the Overtime.ai platform. This role ensures the platform is implemented effectively inside regulated collections and receivables environments while maintaining strong operational discipline, compliance alignment, and client outcomes.

This role requires deep operational knowledge of collections, healthcare revenue cycle, first party servicing, and regulated consumer communication environments. The ideal candidate understands operational risk, compliance expectations, client workflows, and how collection agencies and servicing organizations actually operate day to day.

The role is highly cross-functional and works across Operations, Compliance, Product, Engineering, Legal, Client Success, and executive leadership teams.

Requirements

• 15+ years of operational leadership experience in collections, healthcare revenue cycle, financial services, contact center operations, or other regulated servicing environments
• Strong understanding of debt collection regulations, operational compliance requirements, and consumer communication workflows
• Experience managing operational teams, implementations, onboarding, and client delivery functions
• Proven ability to operate inside regulated, high-volume servicing environments
• Strong project management, organizational, and operational leadership skills
• Experience coordinating across Compliance, Product, Engineering, Legal, and executive leadership teams
• Ability to manage multiple priorities and operational risks in fast-moving environments
• Experience supporting operational audits, governance processes, and escalation management
• Familiarity with AI enabled workflows, conversational AI, automation platforms, or contact center technologies preferred
  
  

Responsibilities

Operational Leadership & Execution

• Lead operational execution across implementations, onboarding, client launches, and production environments
• Establish operational processes, controls, escalation paths, and execution standards across the organization
• Drive accountability across internal teams and external partners to ensure operational consistency and execution discipline
• Maintain operational readiness for platform deployments, workflow changes, and client expansions
  
  

Client Deployment & Operational Readiness

• Own deployment execution and operational coordination for collection agencies, healthcare organizations, debt buyers, and servicing clients
• Build scalable onboarding, implementation, and operational support processes
• Ensure operational workflows align with client requirements, staffing models, servicing strategies, and compliance expectations
• Coordinate implementation activities across Product, Engineering, Compliance, Legal, and client stakeholders
  
  

Compliance & Regulatory Coordination

• Maintain strong working knowledge of debt collection regulations including FDCPA, TCPA, Reg F, state regulations, consent management, disclosures, call handling, and operational controls
• Partner closely with Compliance and Legal teams to ensure operational processes align with regulatory expectations and client requirements
• Support audit readiness, documentation standards, complaint escalation management, and operational governance
• Ensure operational teams execute within approved compliance and workflow standards
  
  

Operational Process Management

• Develop operational playbooks, deployment standards, QA processes, workflow governance, and escalation procedures
• Identify operational gaps, servicing inefficiencies, workflow risks, and process breakdowns
• Drive operational improvements focused on scalability, consistency, compliance, and client outcomes
• Coordinate operational testing, release readiness, and production support activities
  
  

Cross Functional Coordination

• Act as the operational bridge across Operations, Product, Engineering, Compliance, Client Success, Sales, and executive leadership
• Coordinate priorities, dependencies, risks, and operational deliverables across teams
• Ensure product releases and workflow changes can be operationalized effectively in live environments
  
  

Client & Partner Management

• Serve as senior operational lead during implementations, client escalations, and strategic deployments
• Manage relationships with operational leaders, compliance teams, implementation stakeholders, and external partners
• Support issue resolution, operational optimization, and client adoption efforts
  
  

Operational Reporting & Performance

• Track operational KPIs including deployment timelines, implementation success, workflow efficiency, client adoption, QA trends, and operational risk indicators
• Deliver operational reporting and execution updates to executive leadership
• Surface operational risks, dependencies, and resource needs proactively
  
  

Organizational Support

• Help build operational structure, staffing models, and execution discipline as the company scales
• Support leadership with operational planning, prioritization, and resource coordination
• Establish repeatable operational processes that scale with company growth
  
  

What We Offer

• A team built from the collections industry — work alongside leaders with experience across third party collections, healthcare revenue cycle, and first party servicing.
• Opportunity to grow with the company — take on meaningful responsibility as the business expands.
• Fast moving environment with direct access to leadership — decisions get made quickly and ideas can move into execution without unnecessary layers.
• Build technology tied to real operational outcomes — focused on improving recovery performance, lowering operating costs, and creating a better consumer experience in regulated environments.
• Fully remote within the US
• 15 days PTO + all federal holidays + 3 sick days
• Health insurance reimbursement (ICHRA)
• 401(k)
• Laptop provided by the company
• Participation in Employee Stock Ownership Plan (ESOP)

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.

As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.

More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.

The Director of Global People Operations & Total Rewards exists to design, build, and govern the modern operational backbone of Sonatype’s human capital infrastructure. This role is a strategic intersection of corporate data systems engineering, international compensation architecture, and scalable service delivery. As an M5 leader, you are responsible for transforming the People Operations function from a transactional support mechanism into an automated, high-fidelity business utility that drives organization-wide talent density and unit efficiency.

In this role, you will have absolute ownership over the global tech stack configuration, international total rewards structures, data integrity, and compliance guardrails across our distributed workforce. Operating as the organization’s preeminent compensation and systems authority, you will eliminate structural process noise and equip managers with the self-service tooling required to lead high-performance teams. Your success is measured by the scalability of our corporate operating model, the market competitiveness of our compensation architecture, and the removal of operational friction across the global employee lifecycle.

Key Responsibilities

Global People Operations Strategy & Scale

• Lead the evolution of the global People Operations operating model to improve scalability, consistency, operational leverage, and employee experience.

• Drive simplification and standardization of global HR processes, policies, workflows, and service delivery models.

• Reduce manual operational dependency through automation, process redesign, self-service enablement, and scalable governance models.

• Build operational infrastructure capable of supporting continued company growth, global expansion, and evolving business complexity.

• Partner cross-functionally to improve decision velocity, operational clarity, accountability, and execution consistency across People processes.

• Lead operational readiness and scalability planning associated with organizational transformation initiatives, global growth, and evolving workforce models.

• Support the development of scalable operating practices that reduce organizational friction while increasing speed, consistency, and operational effectiveness globally.

AI, Automation & HR Technology Leadership

• Lead the People function’s AI enablement and automation strategy across HR operations and employee support services.

• Identify, prioritize, and implement opportunities to automate, agentify, or streamline repeatable operational work across the employee lifecycle.

• Drive implementation of scalable manager and employee self-service capabilities.

• Lead roadmap development for AI-enabled HR support capabilities, workflow automation, reporting automation, and operational efficiency improvements.

• Partner with IT, Security, Legal, and enterprise AI leaders to ensure responsible, compliant, and scalable use of AI technologies within HR operations.

• Continuously evaluate emerging HR technologies, AI tools, workflow platforms, and service delivery models to improve organizational scalability and operating leverage.

• Help establish modern operational practices that enable HR to scale efficiently while improving responsiveness, consistency, and user experience.

People Systems, Architecture & Analytics

• Lead global People Systems, Analytics, and HR technology strategy, ensuring scalable architecture, strong governance, and reliable operational infrastructure.

• Own HRIS strategy, systems optimization, integrations, workflow design, data governance, and reporting scalability.

• Drive modernization of HR operational architecture, reducing fragmented workflows, duplicate processes, manual reporting dependencies, and operational inefficiencies.

• Establish scalable reporting and analytics capabilities that enable data-driven decision-making across workforce planning, compensation, engagement, organizational health, and operational performance.

• Partner with Finance and business leaders to improve workforce insights, operational reporting, forecasting, and organizational planning capabilities.

• Ensure operational data integrity, reporting accuracy, and strong governance standards globally.

• Develop scalable systems and operational workflows that support organizational growth without proportional increases in manual support requirements.

Total Rewards Strategy, Architecture & Governance

• Serve as the company’s primary compensation subject matter expert and strategic advisor across global compensation philosophy, architecture, governance, and operational execution.

• Design and scale global compensation frameworks, including job architecture, leveling, salary structures, market benchmarking, pay governance, and compensation planning processes.

• Lead annual compensation planning, including merit cycles, promotions, market adjustments, equity considerations, and compensation decision support.

• Provide analytical modeling and executive guidance related to workforce investment decisions, compensation tradeoffs, organizational scalability, and talent differentiation.

• Partner closely with Finance and executive leadership on compensation budgeting, workforce planning, operating leverage, and organizational design considerations.

• Ensure compensation programs are scalable, analytically grounded, operationally executable, and aligned with evolving business and talent strategies.

• Oversee global benefits strategy and administration in partnership with external vendors and regional stakeholders.

Global People Operations Delivery

• Oversee global payroll, benefits administration, employee lifecycle operations, and core People Operations processes across regions.

• Ensure operational excellence, compliance, accuracy, and scalability across all foundational HR delivery functions.

• Lead vendor strategy and governance across payroll, benefits, HR systems, and operational service providers.

• Continuously improve service delivery models, operational efficiency, employee experience, and cycle time reduction.

• Build operational resilience, redundancy, and scalable support models across the People Operations function.

• Drive operational governance, documentation, and process discipline to improve consistency, reduce rework, and strengthen execution quality globally.

Leadership & Cross-Functional Partnership

• Lead, develop, and scale a high-performing global People Operations, Total Rewards, Systems, and Analytics organization.

• Build strong operational discipline, accountability, prioritization, and execution consistency across the function.

• Partner closely with Finance, Legal, IT, Security, and executive leadership to align People infrastructure with broader business and transformation priorities.

• Act as a strategic advisor on organizational scalability, operational effectiveness, workforce infrastructure, and People-related transformation initiatives.

• Support enterprise-wide transformation priorities through strong program management, operational governance, and execution leadership.

• Influence organizational simplification efforts by helping improve operational clarity, scalable governance, decision support, and sustainable ways of working across the People function.

Qualifications

• Experience leading global People Operations, Total Rewards, HR systems, and operational infrastructure in a complex, global environment.

• Demonstrated experience modernizing, scaling, or rebuilding HR operational architecture, systems, workflows, and service delivery models.

• Deep compensation expertise required, including experience leading compensation strategy, job architecture, leveling, salary structures, market benchmarking, and annual compensation planning processes.

• Must be capable of operating as the senior compensation subject matter expert for the organization, including providing strategic guidance, analytical modeling, governance, and operational leadership without a dedicated internal compensation team.

• Strong experience leading HR technology strategy, HRIS optimization, systems implementation, workflow automation, operational process redesign, and data governance initiatives.

• Experience driving automation, AI enablement, self-service strategies, or digital transformation initiatives within HR or enterprise operations strongly preferred.

• Strong operational leadership experience across payroll, benefits, compliance, employee lifecycle operations, and global service delivery.

• Demonstrated ability to simplify complexity, reduce operational friction, and build scalable operational models in growing organizations.

• Strong analytical, systems-thinking, and problem-solving capabilities.

• Strong cross-functional leadership and stakeholder management skills across executive, technical, and operational teams.

• Experience operating in high-growth, transformation-oriented, or rapidly scaling environments preferred.

• Strong program management, prioritization, and execution leadership skills.

• Ability to balance strategic transformation work with operational execution and day-to-day delivery accountability.

Things that we are proud of

2025 AI Compliance Solution of the Year - AI Breakthrough Awards

2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology

2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)

2023 Fast Company Best Places for Innovators

2023 Gartner’s Magic Quadrant

2023 Software Report’s Top 100 Software Companies

2023 BuiltIn Best Places to Work

2022 Frost & Sullivan Technology Innovation Leader Award

2022 PeerSpot Silver Peer Award in Software Composition Analysis

2022 Tech Ascension Best DevOps Security Solution Award

2022 NVCT Cyber Company of the Year

Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.

Paid Volunteer Time Off (VTO)

At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.

As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.

More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.

The Director of Global People Operations & Total Rewards exists to design, build, and govern the modern operational backbone of Sonatype’s human capital infrastructure. This role is a strategic intersection of corporate data systems engineering, international compensation architecture, and scalable service delivery. As an M5 leader, you are responsible for transforming the People Operations function from a transactional support mechanism into an automated, high-fidelity business utility that drives organization-wide talent density and unit efficiency.

In this role, you will have absolute ownership over the global tech stack configuration, international total rewards structures, data integrity, and compliance guardrails across our distributed workforce. Operating as the organization’s preeminent compensation and systems authority, you will eliminate structural process noise and equip managers with the self-service tooling required to lead high-performance teams. Your success is measured by the scalability of our corporate operating model, the market competitiveness of our compensation architecture, and the removal of operational friction across the global employee lifecycle.

Key Responsibilities

Global People Operations Strategy & Scale

• Lead the evolution of the global People Operations operating model to improve scalability, consistency, operational leverage, and employee experience.

• Drive simplification and standardization of global HR processes, policies, workflows, and service delivery models.

• Reduce manual operational dependency through automation, process redesign, self-service enablement, and scalable governance models.

• Build operational infrastructure capable of supporting continued company growth, global expansion, and evolving business complexity.

• Partner cross-functionally to improve decision velocity, operational clarity, accountability, and execution consistency across People processes.

• Lead operational readiness and scalability planning associated with organizational transformation initiatives, global growth, and evolving workforce models.

• Support the development of scalable operating practices that reduce organizational friction while increasing speed, consistency, and operational effectiveness globally.

AI, Automation & HR Technology Leadership

• Lead the People function’s AI enablement and automation strategy across HR operations and employee support services.

• Identify, prioritize, and implement opportunities to automate, agentify, or streamline repeatable operational work across the employee lifecycle.

• Drive implementation of scalable manager and employee self-service capabilities.

• Lead roadmap development for AI-enabled HR support capabilities, workflow automation, reporting automation, and operational efficiency improvements.

• Partner with IT, Security, Legal, and enterprise AI leaders to ensure responsible, compliant, and scalable use of AI technologies within HR operations.

• Continuously evaluate emerging HR technologies, AI tools, workflow platforms, and service delivery models to improve organizational scalability and operating leverage.

• Help establish modern operational practices that enable HR to scale efficiently while improving responsiveness, consistency, and user experience.

People Systems, Architecture & Analytics

• Lead global People Systems, Analytics, and HR technology strategy, ensuring scalable architecture, strong governance, and reliable operational infrastructure.

• Own HRIS strategy, systems optimization, integrations, workflow design, data governance, and reporting scalability.

• Drive modernization of HR operational architecture, reducing fragmented workflows, duplicate processes, manual reporting dependencies, and operational inefficiencies.

• Establish scalable reporting and analytics capabilities that enable data-driven decision-making across workforce planning, compensation, engagement, organizational health, and operational performance.

• Partner with Finance and business leaders to improve workforce insights, operational reporting, forecasting, and organizational planning capabilities.

• Ensure operational data integrity, reporting accuracy, and strong governance standards globally.

• Develop scalable systems and operational workflows that support organizational growth without proportional increases in manual support requirements.

Total Rewards Strategy, Architecture & Governance

• Serve as the company’s primary compensation subject matter expert and strategic advisor across global compensation philosophy, architecture, governance, and operational execution.

• Design and scale global compensation frameworks, including job architecture, leveling, salary structures, market benchmarking, pay governance, and compensation planning processes.

• Lead annual compensation planning, including merit cycles, promotions, market adjustments, equity considerations, and compensation decision support.

• Provide analytical modeling and executive guidance related to workforce investment decisions, compensation tradeoffs, organizational scalability, and talent differentiation.

• Partner closely with Finance and executive leadership on compensation budgeting, workforce planning, operating leverage, and organizational design considerations.

• Ensure compensation programs are scalable, analytically grounded, operationally executable, and aligned with evolving business and talent strategies.

• Oversee global benefits strategy and administration in partnership with external vendors and regional stakeholders.

Global People Operations Delivery

• Oversee global payroll, benefits administration, employee lifecycle operations, and core People Operations processes across regions.

• Ensure operational excellence, compliance, accuracy, and scalability across all foundational HR delivery functions.

• Lead vendor strategy and governance across payroll, benefits, HR systems, and operational service providers.

• Continuously improve service delivery models, operational efficiency, employee experience, and cycle time reduction.

• Build operational resilience, redundancy, and scalable support models across the People Operations function.

• Drive operational governance, documentation, and process discipline to improve consistency, reduce rework, and strengthen execution quality globally.

Leadership & Cross-Functional Partnership

• Lead, develop, and scale a high-performing global People Operations, Total Rewards, Systems, and Analytics organization.

• Build strong operational discipline, accountability, prioritization, and execution consistency across the function.

• Partner closely with Finance, Legal, IT, Security, and executive leadership to align People infrastructure with broader business and transformation priorities.

• Act as a strategic advisor on organizational scalability, operational effectiveness, workforce infrastructure, and People-related transformation initiatives.

• Support enterprise-wide transformation priorities through strong program management, operational governance, and execution leadership.

• Influence organizational simplification efforts by helping improve operational clarity, scalable governance, decision support, and sustainable ways of working across the People function.

Qualifications

• Experience leading global People Operations, Total Rewards, HR systems, and operational infrastructure in a complex, global environment.

• Demonstrated experience modernizing, scaling, or rebuilding HR operational architecture, systems, workflows, and service delivery models.

• Deep compensation expertise required, including experience leading compensation strategy, job architecture, leveling, salary structures, market benchmarking, and annual compensation planning processes.

• Must be capable of operating as the senior compensation subject matter expert for the organization, including providing strategic guidance, analytical modeling, governance, and operational leadership without a dedicated internal compensation team.

• Strong experience leading HR technology strategy, HRIS optimization, systems implementation, workflow automation, operational process redesign, and data governance initiatives.

• Experience driving automation, AI enablement, self-service strategies, or digital transformation initiatives within HR or enterprise operations strongly preferred.

• Strong operational leadership experience across payroll, benefits, compliance, employee lifecycle operations, and global service delivery.

• Demonstrated ability to simplify complexity, reduce operational friction, and build scalable operational models in growing organizations.

• Strong analytical, systems-thinking, and problem-solving capabilities.

• Strong cross-functional leadership and stakeholder management skills across executive, technical, and operational teams.

• Experience operating in high-growth, transformation-oriented, or rapidly scaling environments preferred.

• Strong program management, prioritization, and execution leadership skills.

• Ability to balance strategic transformation work with operational execution and day-to-day delivery accountability.

Things that we are proud of

2025 AI Compliance Solution of the Year - AI Breakthrough Awards

2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology

2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)

2023 Fast Company Best Places for Innovators

2023 Gartner’s Magic Quadrant

2023 Software Report’s Top 100 Software Companies

2023 BuiltIn Best Places to Work

2022 Frost & Sullivan Technology Innovation Leader Award

2022 PeerSpot Silver Peer Award in Software Composition Analysis

2022 Tech Ascension Best DevOps Security Solution Award

2022 NVCT Cyber Company of the Year

Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.

Paid Volunteer Time Off (VTO)

At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States.

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.

Vestwell’s platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com

Who Are We Looking For?

The VP, Business Development Team, will be a key member of Vestwell’s Sales leadership team in the Financial Advisor Channel, responsible for driving the efficiency, consistency, effectiveness of strategy, and growth of Vestwell’s sales efforts. This role is designed for a strategic and hands-on leader who will collaborate closely with both BD and RVP teams to ensure alignment and effectiveness of delivery upon solutions, systems, and processes across the organization.

WHAT WILL YOU BE DOING?

Day-to-day you will also be expected to:

Sales Strategy and Planning:

• Collaborate with Sales leadership to develop and execute go-to-market strategies that align with company objectives and drive revenue growth.
• Analyze market trends, competitive intelligence, and sales performance data to identify opportunities for process improvements and strategic shifts.
• Partner with sales management and finance in the development of sales targets, quotas, and key performance indicators (KPIs) in alignment with overall company goals.
• Partner with executive leadership and marketing to coordinate and execute Vestwell’s 2026 Partner Forum.

Sales Operations Management:

• Collaborate with Team Leads to identify opportunities for growth within day-to-day operations of the sales team - ensuring that systems, processes, and tools are optimized to support sales goals.
• Partner with Sales Enablement, Marketing, and Product teams to ensure seamless communication and alignment on product updates, new launches, and promotional campaigns.
• Continuously improve sales processes, including lead management, CRM adoption, forecasting, and territory management.

Training and Enablement:

• Partnering with Learning & Development and Enablement teams, strategize and deliver training programs to ensure the sales team and RVPs are well-versed in Vestwell’s products, solutions, and platform capabilities.
• Provide ongoing coaching and support to sales staff, helping them improve their sales techniques, product knowledge, and understanding of client needs.
• Support the RVPs in fostering a culture of continuous learning, ensuring the team is always up-to-date on product innovations, market trends, and best practices.
• The role will be instrumental in training teams on new product launches and enhancements, optimizing sales processes, and ensuring the sales organization is operating with the right tools, systems, and strategies to succeed in a rapidly evolving market. Serve as the bridge between the Sales, Product, Marketing, and Customer Success teams, ensuring smooth communication and coordination across departments.

Sales Tools and Technology:

• Partner with Marketing and Enablement to develop cadence/campaign strategies.
• Lead the adoption and optimization of sales tools, CRM systems (e.g., Salesforce), and data analytics platforms to improve sales productivity and performance tracking.
• Ensure that sales teams have the necessary resources and technology to execute effectively and efficiently across all stages of the sales cycle.
• Regularly evaluate sales technology stack and implement new solutions where necessary to increase efficiency.

Cross-Functional Collaboration:

• Serve as the bridge between the Sales, Product, Marketing, and Customer Success teams, ensuring smooth communication and coordination across departments.
• Work closely with the Product and Marketing teams to ensure the sales team is prepared for product launches, enhancements, and client messaging.
• Provide regular feedback from the sales team to Product and Marketing to ensure product positioning, messaging, and competitive differentiators are aligned with the sales process.

Performance Analysis and Reporting:

• Regularly assess and report on sales performance metrics, identifying areas for improvement and ensuring that sales targets are met.
• Develop and maintain dashboards and reports to track sales effectiveness, pipeline health, and performance against quotas.
• Utilize data-driven insights to make informed decisions on sales strategy and operational improvements.

Delivering upon Vestwell’s core values, this role will:

• Lead and Inspire: Manage, coach, and motivate the sales team in partnership with DVPs and BD Managers to exceed sales targets through outbound prospecting, while equipping the team with best practices and sales techniques.

This role will be based in either the New York City or Austin office, and will be part of Vestwell’s hybrid in-office operation.

The expected base salary range for this position is a minimum of $110K - $125K base, plus performance based variable. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

OUR BENEFITS

We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!

OUR PROCESS

It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. _Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer._ We prioritize transparency and lack of surprise throughout the process.

For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team.

Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.

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About the Team

Technology should be intuitive, inspiring, and human—that is why we are establishing Nothing in Indonesia. We operate as a focused, independent team dedicated to stripping away the barriers between people and technology. As our Country Director, you will lead our local presence, navigating the complexities of a fast-moving, mobile-first market to scale a design-led brand that resonates deeply with our community.

What You'll Do

• Architect the comprehensive Indonesia market growth strategy, ensuring global objectives are met through a nuanced local lens.
• Direct full P&L accountability from day one, balancing rapid market expansion with fiscal sustainability.
• Establish and mentor a high-performance team that prioritizes tangible results and excellence over administrative complexity.
• Drive operational excellence across the region, overseeing local logistics, customer experience, and retail expansion.
• Secure and manage strategic alliances with key retail partners and distributors to amplify our brand presence.
• Act as the primary representative for Nothing with regulatory bodies and local stakeholders to ensure seamless compliance.
• Iterate our market approach through direct engagement and real-time insights from the Indonesian community.

What We're Looking For

• A strategic leader with a minimum of 10 years of experience in consumer technology or high-growth lifestyle industries.
• A proven track record of launching and scaling brands within Indonesia, demonstrating a highly pragmatic approach to execution.
• A professional who takes complete ownership of the mission, driving outcomes with a sense of urgency and purpose.
• An exceptional communicator capable of articulating complex strategies in both English and Bahasa Indonesia.
• A worldly mindset with a sophisticated understanding of the cultural and technological trends driving the younger generation in Indonesia.
• A leader who values direct action and clarity, steering clear of corporate buzzwords and legacy tech tropes.
• A visionary thinker who can translate a multi-year roadmap into precise, high-impact operational plans.

Why Nothing

This is an opportunity to lead a revolution in how technology is experienced in Indonesia. You will build a national presence from the ground up, supported by a global collective of designers and engineers committed to excellence. We move fast because we are independent; you will have the autonomy to make a significant impact and the platform to grow alongside a brand that is redefining innovation.

Remote | Full-Time | Healthcare Sales Leadership About Us We are a rapidly growing remote care management organization transforming how healthcare providers connect with and support patients.

About the Team

Technology should be intuitive, inspiring, and human—that is why we are establishing Nothing in Indonesia. We operate as a focused, independent team dedicated to stripping away the barriers between people and technology. As our Country Director, you will lead our local presence, navigating the complexities of a fast-moving, mobile-first market to scale a design-led brand that resonates deeply with our community.

What You'll Do

• Architect the comprehensive Indonesia market growth strategy, ensuring global objectives are met through a nuanced local lens.
• Direct full P&L accountability from day one, balancing rapid market expansion with fiscal sustainability.
• Establish and mentor a high-performance team that prioritizes tangible results and excellence over administrative complexity.
• Drive operational excellence across the region, overseeing local logistics, customer experience, and retail expansion.
• Secure and manage strategic alliances with key retail partners and distributors to amplify our brand presence.
• Act as the primary representative for Nothing with regulatory bodies and local stakeholders to ensure seamless compliance.
• Iterate our market approach through direct engagement and real-time insights from the Indonesian community.

What We're Looking For

• A strategic leader with a minimum of 10 years of experience in consumer technology or high-growth lifestyle industries.
• A proven track record of launching and scaling brands within Indonesia, demonstrating a highly pragmatic approach to execution.
• A professional who takes complete ownership of the mission, driving outcomes with a sense of urgency and purpose.
• An exceptional communicator capable of articulating complex strategies in both English and Bahasa Indonesia.
• A worldly mindset with a sophisticated understanding of the cultural and technological trends driving the younger generation in Indonesia.
• A leader who values direct action and clarity, steering clear of corporate buzzwords and legacy tech tropes.
• A visionary thinker who can translate a multi-year roadmap into precise, high-impact operational plans.

Why Nothing

This is an opportunity to lead a revolution in how technology is experienced in Indonesia. You will build a national presence from the ground up, supported by a global collective of designers and engineers committed to excellence. We move fast because we are independent; you will have the autonomy to make a significant impact and the platform to grow alongside a brand that is redefining innovation.

About UltaHost

Ultahost is global web hosting company with a fully remote team. We’re expanding our infrastructure and preparing to launch a new suite of cloud hosting products for customers worldwide.

Job Overview

We are looking for a visionary and results-driven Chief Operating Officer (COO) to lead and scale our global operations. This role will be responsible for overseeing the company’s day-to-day operations, improving organizational efficiency, and transforming strategic goals into operational excellence. If you have strong leadership capabilities, experience in high-growth technology environments, and a passion for building scalable operational structures, we would love to hear from you.

Key Responsibilities

• Lead and optimize the company’s daily operations
• Ensure effective cross-functional collaboration across departments
• Define, monitor, and report operational KPIs and performance metrics
• Translate company strategy into actionable operational plans
• Drive organizational growth and operational scalability
• Work closely with HR, Customer Experience, Technical Operations, and Finance teams
• Lead process improvement and automation initiatives
• Partner with executive leadership to achieve business objectives
• Build and maintain a high-performance operational culture
  
  

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or a related field
• Proven experience as a COO, Operations Director, or similar executive leadership role
• Experience in technology, hosting, SaaS, or internet services industries is highly preferred
• Strong leadership and people management skills
• Strategic thinker with hands-on operational execution capabilities
• Data-driven decision-making mindset
• Excellent communication skills in English
• Minimum 4+ years of executive-level experience in the cloud computing, SaaS, hosting, infrastructure, or related technology industries
• Strong understanding of operational dynamics within high-availability digital service environments
• Experience managing scalable operations in fast-growing technology companies is highly preferred
  
  

What We Offer

• Leadership opportunity in a rapidly growing global technology company
• Flexible working model
• Competitive salary and performance-based bonuses
• Opportunity to work with international teams
• Long-term career growth and development opportunities
• Dynamic, innovative, and fast-paced work culture